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Analytics Consultant

4 weeks ago

Melbourne, Victoria, Australia Experian Full time
Overview

Experian Marketing Services (EMS) is a global leader in providing data-driven marketing solutions. We manage large and comprehensive databases to better understand Australian consumers, leveraging this data and our analytical expertise to empower businesses to make informed decisions, enhance customer relationships, and drive measurable results.

In this Presales focused role you will draw on consumer marketing and analytics expertise to support sales teams and clients to drive sustainable revenue growth for EMS. This client facing role involves understanding client needs, mapping detailed product features to those needs, and ensuring successful product adoption and satisfaction by working collaboratively with sales, delivery and product teams.

Key Responsibilities
  • Develop comprehensive product knowledge across the EMS suite of consumer data and analytical solutions.
  • Collaborate closely with the sales team to directly engage with clients to understand their needs and challenges.
  • Map product features and benefits to client needs, developing custom solutions.
  • Create and deliver personalised presentations to clients at various levels of seniority, emphasising storytelling to effectively communicate our solutions.
  • Develop and maintain strong relationships with key stakeholders and decision-makers within client organizations.
  • Collaborate regularly with the delivery team as well as conduct handovers of client projects to the delivery team and QA of delivery projects, to ensure smooth implementation and client satisfaction.
  • Partner with internal product teams to bring new propositions to market, ensuring alignment with client needs and industry trends.
  • Stay updated on industry trends and competitor products to provide strategic insights.
Qualifications
  • Degree in Business, Marketing, Analytics, or a related field.
  • An understanding of segmentation data, insights and analytics.
  • 3-5 years proven experience as a presales specialist or in a role applying data, insights and analytics for business benefit.
  • Excellent communication and presentation skills.
  • Demonstrated curiosity and the ability to ask insightful questions to uncover client needs and challenges.
  • Ability to build and maintain strong client relationships.
  • Strong analytical mindset with the ability to understand and address client needs. Knowledge of some common analytics tools (e.g. Tableau, Alteryx, PowerBI, Snowflake), languages (e.g. SQL, R, Python) and other marketing platforms.
Benefits/Perks
  • Novated Leasing & Salary Packaging
  • Great compensation package and bonus / commission plan
  • Core benefits including Experian shares discount and wellness program
  • Flexible working environment, hybrid model
  • Flexible time off including volunteer time off, personal leaves and paid holidays
  • 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together


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