Marketplace Growth Manager

Brighter Futures Start Here

We are an inclusive team powering two of the most iconic brands, Kmart and Target. We have over 50,000 passionate individuals across stores, distribution centres, and offices worldwide.

Our brands touch the lives of nearly two million customers weekly, making your work impactful every day. As a leader in retail, we are optimistic about our future and yours. We are evolving rapidly, offering challenging work you can be proud of.

Join the team

The Marketplace Growth Manager's primary focus is to execute the Kmart Marketplace strategy through outreach, negotiations, onboarding, and data-driven account management. This foundational role in the Marketplace Sales team is crucial in fostering a high-performance culture and driving strategy execution.

What you'll be doing

If you are strategic, passionate about sales and partnerships, and driven to grow, you will play a key role in scaling our marketplace. Building strong relationships, driving outcomes, and exploring new opportunities for sellers and customers are central to this role. Your influence, collaboration, and execution skills will shape our marketplace's future.

Responsibilities include:

• Leading acquisition and onboarding of high-potential sellers aligned with our categories.
• Developing growth plans for priority categories, identifying gaps, and increasing brand presence.
• Building seller relationships and supporting their success through data analysis.
• Collaborating with teams like Marketplace Operations and Online Trade for a seamless seller experience.
• Optimising financial performance by analyzing metrics, adjusting seller mix, increasing GMV, and improving margins.
• Managing accounts from onboarding to expansion.
• Conducting business reviews, presenting insights, and recommending strategies.
• Researching market trends to inform features and pricing.
• Executing growth strategies to meet revenue and performance goals.
• Utilising tools to manage campaigns, track KPIs, and resolve issues.

To be successful in this role you'll have

We seek someone with strategic thinking, commercial insight, and strong relationship skills.

• 3–5 years' experience in digital retail, eCommerce, or marketplaces.
• Bachelor's degree in Business or Commerce (preferred).
• Understanding of marketplace platforms, CRM, and analytics.
• Excellent communication skills and ability to thrive in a fast-paced environment.
• Proven sales and client management experience with a track record of exceeding targets.
• Strong written and verbal communication skills to influence stakeholders.
• Success in driving double-digit growth in marketplace or eCommerce.
• Ability to translate data into actionable insights.
• Analytical skills for decision-making and performance optimisation.
• Experience in a dynamic retail or marketplace environment.
• Leadership skills to manage and mentor teams while being hands-on.

Benefits we'll offer you :

• Flexible hybrid working options with our Flex policies.
• Team member discount cards for Kmart, Target, Officeworks, and Bunnings.
• Access to exclusive discounts through the Kmart for You program.
• Opportunity to participate in a bonus program.
• Inclusive parental leave and ongoing support via Circle In.
• Comprehensive learning and support programs.
• Mentor program for career development.
• Kudos recognition program with prizes.
• Career opportunities across the Wesfarmers Group.

We celebrate diversity and are committed to creating inclusive, safe environments. We encourage applications from all candidates and are happy to accommodate workplace adjustments upon request via email.

If you're interested in this role at Kmart, apply now

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