People & Culture Advisor

2 weeks ago


Gold Coast, Queensland, Australia Retail Food Group Full time

Are you passionate about creating a high-performing, inclusive, and engaging workplace? Do you thrive in a dynamic environment where you can provide HR advice, drive people initiatives, and support leaders? We are seeking a passionate and motivated People & Culture Advisor to join our collaborative and connected People team.

About Us

Retail Food Group (RFG) is a global food and beverage company headquartered in Queensland. We are Australia's largest multi-brand retail food and beverage franchise owner which also roasts and supplies high-quality coffee products. Our company is committed to achieving results and supporting our franchise partners while embracing challenges in a friendly, inclusive environment that values both franchise partners and team members.

About The Opportunity

As our People and Culture Advisor, you'll play a pivotal role in shaping our company culture. Reporting to the Head of People and Culture, you'll be the first point of contact for HR-related queries, provide strategic support to managers, and ensure compliance with HR policies and regulations. Your work will directly contribute to fostering an engaged, high-performing, and people-centric organisation.

What You'll Be Doing

  1. HR Advisory & Support – Provide day-to-day HR advice to employees and managers on policies, procedures, and workplace matters. Support the Head of People & Culture in projects and ad-hoc duties to foster strong stakeholder engagement.
  2. Operations – Support HR processes, including employee relations, grievance management, and reporting. Analyse data to offer insights into HR related trends.
  3. Performance & Capability – Coach and mentor managers to build and develop their teams. Promote and support company performance and the appraisal process.
  4. Engagement – Assist in employee engagement initiatives, coordinate events, and support internal communication. Collaborate with the People & Culture team to develop and deliver positive HR benefit to the business.
  5. Compliance & Reporting – Maintain HR policies, ensure legal compliance, and analyse HR data for business insights.

What We're Looking For

  1. Tertiary qualifications in Human Resources or a related field.
  2. Demonstrated experience and success in a similar HR advisory role.
  3. Advanced knowledge of Fair Work legislation and relevant awards.
  4. Excellent communication skills (verbal and written).
  5. Strong organisational skills with the ability to prioritise tasks, eye for detail.
  6. A people-focused, empathetic, and service-driven approach.

Why Apply?

  1. Opportunity to grow as a People & Culture professional working with a leading global food and beverage company.
  2. A paid day off for your birthday
  3. Be part of a supportive team that values collaboration and results.
  4. An Employee Assistance Program available for you and your family.

At RFG, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged.

For more information about RFG visit: www.rfg.com.au

If you are a dedicated and passionate People & Culture Professional, we would love to hear from you. Apply today and contribute to the success of our business.

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