Customer Relationship Managers

We've entered an exciting chapter at Geographe — our production facility has expanded, automation is reshaping how we work, and we're growing fast. Now, we're looking for Customer Relationship Managers who are ready to be part of that momentum.

Based in Perth, you'll join a high-performing, tight-knit team that partners directly with some of Australia's biggest names in mining. This is your chance to move beyond transactional sales and into a career where your insights, technical know-how, and relationship-building skills make a real difference.

Reporting to the WA Sales Manager and backed by an experienced support crew, you'll work closely with mine sites to develop smart, engineered solutions that support their critical maintenance strategies. You won't just be selling parts — you'll be building long-term trust and delivering value where it matters most.

If you're driven, commercially minded, and ready to be a key player in a business that's known for doing things differently, we want to hear from you.

Use your experience in customer relationship management, ideally within industrial, agricultural or mining settings, to build lasting client partnerships.

Lead sales efforts by securing long-term commitments and driving sustainable revenue growth.

Apply your understanding of mechanical and engineering principles, plus knowledge of manufacturing processes, to provide tailored client solutions.

Identify and secure new revenue streams, then manage and grow those relationships over time.

Promote Geographe's products, expand our presence in established markets, and actively pursue new opportunities.

Build and maintain strong relationships at all levels within key accounts, clearly communicating our value and ensuring high customer satisfaction.

Conduct regular on-site client meetings, approximately one week every four weeks.

Negotiate term contracts that deliver long-term value for both Geographe and the client.

Develop and implement tailored client development strategies, and report on progress quarterly basis.

Clear and confident communication skills — both written and verbal

Experience with SAP, CRM systems (like Salesforce or HubSpot), and Microsoft Office is preferred.

A C-class driver's licence and willingness to travel as needed.

A team player who's equally comfortable working independently.

Self-motivated and proactive, with a strong drive to succeed.

Previous experience in a customer-facing or client engagement role.

Comfortable presenting ideas or technical concepts to groups.

B2B sales or relationship management experience is desirable.

Any background in understanding fixed or mobile mining equipment will be a strong advantage.

You'll need to be double COVID-19 vaccinated to attend some client sites.

Candidates who understand the principles of mechanics and engineering or who have worked within a FIFO capacity relating to heavy mobile equipment or fixed plant will be looked upon favourably. This position may suit someone looking to get off the tools and move into a more family friendly role.

Why Geographe?

At Geographe, we don't just supply mining solutions, we change the way miners approach maintenance and productivity. Through our Enhanced Performance Wear Parts and Specialised Tooling solutions, we help miners work smarter, safer, and more efficiently.

Our Commitment to Your Development:

Training and Growth:We're committed to helping you develop your skills through ongoing training and workshops.

Flexible Work Arrangements:Enjoy the balance of work and life with our flexible working options.

Competitive Compensation:Benefit from attractive salary packages, performance-based bonuses, and opportunities for career advancement.

Your CV and Cover Letter addressing how you meet the role requirements and why you would be a good fit in our team.

Two referees and their contact details.

If you are entrepreneurially driven and looking for a highly rewarding proposition with low associated risk, consider this opportunity to be your "own boss".

If you tick the above boxes, we want to hear from you

This role is based in our Kewdale Location, please include in your cover letter where you are located and if you are willing to relocate when to applying.

Part of the recruitment process for this position may require you to have a criminal history check, qualifications check, drug and alcohol check and referees' checks.

Geographe is an Equal Opportunity Employer.

Only people who live in and have the right to work in Australia may apply for this position.

Don't miss this opportunity Contact our HR team at 08 9724 9666 to learn more

The Company:

As Australia's leading manufacturer of Enhanced Performance Parts, Geographe is a globally recognised leader of technical and commercial solutions to the mining and resource industries. With over 50 years of Australian manufacturing and engineering expertise, Geographe is a leading supplier of innovative performance orientated replacement parts and services to suit all major surface and underground equipment including Caterpillar, Komatsu, Hitachi, Liebherr, Atlas Copco, Sandvik and many more.

Geographe provides value to our customers through delivery of engineered solutions which exceed expectations. Through collaboration with our customers, we are able to engage in research and design projects to extract the highest performance out of their assets and address real world challenges relating to safety, reliability, and procurement. Our focus on quality and expertise in applied engineering allows us to be an effective strategic partner to those operating heavy mobile equipment in the mining and resource industry.

We do things differently at Geographe. We are a small team of creative change agents who are driven to resolve problems and constantly improve. We pride ourselves on the quality of our people and culture.

People work with us because they want to. Geographe is more than a workplace, rather we are a place where you come to learn, grow, succeed, and most importantly enjoy what you do. We invite people into our team that challenge the status quo, think outside the box and are always striving to improve.

More information can be found at our website http://www.geographe.com.au/.

Our Video:

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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Client Relationship Manager? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have a current Australian driver's licence? Are you willing to relocate for this role? Which of the following Customer Relationship Management (CRM) systems do you have experience using? Are you available to travel for this role when required?

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What can I earn as a Client Relationship Manager