Service Advisor

2 weeks ago

Melbourne, Victoria, Australia Inchcape plc Full time

Are you passionate about cars and customer service?

Do you have a knack for solving problems and ensuring the smooth operation of vehicles?

If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive

Subaru - part of the Inchcape Group, brings 160 years of history and innovation to the automotive services sector. With approximately 1600 employees across Australia and New Zealand, the core of the Inchcape spirit is to create an incredible customer experience for the best car brands in the world.

An opportunity has arisen for a dynamic and driven Service Advisor to join our Subaru team at Werribee.

What's the opportunity?

As a Service Advisor, you will be the face of our service department, providing essential guidance and support to our valued customers. Your role will involve:

  • Greeting and assisting customers promptly and professionally.
  • Conducting vehicle assessments and diagnosing issues.
  • Recommending necessary repairs and maintenance.
  • Explaining service recommendations in a clear and understandable manner.
  • Coordinating service appointments and managing work orders.
  • Ensuring accurate billing and payment processing.
  • Maintaining a high level of customer satisfaction and loyalty.

To excel in this role, you will show:

  • Automotive knowledge, Aftersales and a passion for cars.
  • Strong interpersonal and communication skills.
  • Exceptional customer service abilities.
  • Ability to multitask in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Computer proficiency for record-keeping and invoicing.

Benefits and working for us:

  • Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program.
  • Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
  • Supportive team environment – We foster a positive and supportive culture.
  • Recognition and Rewards – We recognise individual and team accomplishments.

If you thrive on delivering a great experience, APPLY NOW and don't miss out on this Career opportunity

Subaru, part of global organisation, Inchcape Automotive Retail is one of Australia's leading automotive groups. Representing nine brands including Subaru, Peugeot and Citroën, we pride ourselves on offering a professional, seamless experience in our state-of-the-art dealerships.

Want to know more about what it is like to work at Inchcape? Please visit our website www.inchcape.com.au to discover more about our workplace culture.

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.

For any technical support please email to HRIS.Support@inchcape.com.

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