Cluster Revenue Manager

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.

We are a leading Australian property group that owns, operates and develops a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

What's on Offer?

• Hybrid Workplace – work from home 2 days per week
• Brand new state of the art office in Hamilton
• Paid Volunteer Leave as part of giving back to the local community.
• Staff discounts on our Ingenia Holiday Park
• Opportunities for career development

About The role

We are looking for a Cluster Revenue Manager to be responsible for the analysis and implementation of revenue strategies to maximise commercial performance. Reporting to the National Revenue Manager Tourism, your responsibilities will focus on revenue and yield management for a cluster of holiday parks in our network.

Responsibilities

• Daily rate and inventory management for properties to ensure revenue is optimised in accordance with market conditions and growing market share
• Clear understanding of all revenue related statistics at all of your properties; i.e. pick up trends by accommodation type, price demand, season, stay time etc.
• Monitor and analyse the system-Forecasted revenue at each property, using information from PowerBI dashboards, pickup & trend reports, and in context to both last year and budgeted expectations
• Conduct ongoing competitor pricing to ensure proper rate positioning
• Assist the Revenue Systems Specialist in maintaining the PMS and handling queries from the network
• Conduct regular revenue meetings with the park managers in your portfolio to review performance and recommend actions
• Travel to parks as required to develop relationships and instil best practice in revenue and yield management
• Maintain rate and package information in distribution channels (direct digital, OTA's and marketing affiliations selling channels)

About You

• Practical revenue management experience in the accommodation/travel industry is essential
• Confident communication skills and an ability to build rapport with a variety of stakeholders
• In-depth understanding of property operations
• A strong work ethic and an ability to work both autonomously and as part of a team
• Willingness and flexibility to travel quarterly throughout the network as required
• Advanced Excel skills
• Trained in Newbook PMS and PowerBI is advantageous but not essential
• Previous experience using an accommodation-based PMS system, eg. Opera, RMS

Next Steps

Please apply with your updated resume. No need for a cover letter as we believe your experience speaks for itself.

Please note that to be considered for this role you must be able to work in Australia and be able to provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application.