Part Time Sales Associate

4 weeks ago

Brisbane, Queensland, Australia ECCO Shoes Part time
Overview

Temporary full time opportunity to provide respective, non-judgemental, empathetic, supportive, people-focused interactions, and form part of a multidisciplinary team, delivering high quality care to patients.

The Healthcare Ambassador is a non-traditional security role, managed under Hospital and Health Service Security, that provides a patient-focused liaison role within select clinical areas. This role is focused on the proactive engagement of patients and visitors to improve the 'customer experience' to prevent and/or reduce aggressive/disruptive behaviour by employing appropriate verbal intervention strategies through people focused, respectful, empathetic and supportive interactions aimed at promoting a safe environment and the provision of high-quality patient focused care.

About you / Key accountabilities

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

  • Follow defined service quality standards, occupational health and work policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
  • Functions in accordance with legislation (e.g. Mental Health Act (2016), Guardianship and Administration Act (2011), Aged Care Act and Disability Act when undertaking activities as delegated to provide accountable care that is safe and relevant for individuals and groups.
  • Fulfil the responsibilities of this role in accordance with Queensland Health's core values.
  • Continually monitors and actively patrols the designated clinical areas and proactively engages patients, visitors and staff to develop a positive safety culture.
Health Equity

It is expected that all Metro North Health staff contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the NSQHS Standards, including eliminating racial discrimination and institutional racism; supporting increased access to health care; influencing social, cultural and economic determinants of health; delivering culturally safe and responsive health services; and collaborating with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review services.

Benefits / Workplace culture

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas.
  • Value driven organisation with safe, satisfying, flexible work environment and good work-life balance.
  • Flexible working arrangements and competitive salary rates with annual incremental increases.
  • Be part of a world-class, dynamic health service that embraces technology and innovation.
Other information

Find out about the role in more detail and how to apply in the attached Role Description. This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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