Compliance Manager

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

Overview

Supports efforts to lead, drive and enhance the Compliance program for ANZ to ensure business practices and activities comply with EssilorLuxottica internal policies and procedures, local laws and regulations; recommending, coordinating and supporting Compliance initiatives and serving ANZ as a strategic business partner by advising and guiding employees and partners to effectively prevent and/or detect violations of law, regulations, internal policies and procedures.

This position reports to the Compliance Director, Asia & China (the "Manager") and will cover EssilorLuxottica entities and businesses in Australia and New Zealand.

Responsibilities

1. 1) Implement EssilorLuxottica's Compliance policies, procedures, systems and processes to ensure appropriate gatekeeping mechanism in place to promote a proactive compliant and ethical culture (50%)
   • Oversee implementation and governance of the Group's Compliance program and seek continuous improvement of the program to ensure enforcement within ANZ.
   • Identify potential areas of compliance vulnerability and risk; develop and implement associated risk mitigation programs and/or processes in areas such as anti-bribery and corruption, healthcare compliance, anti-money laundering and economic sanctions, spam compliance, modern slavery, whistleblowing, workplace surveillance.
   • Support designing, managing and deploying effective compliance training, communication and customized programs suitable for the designated countries and/or targeted teams and leaders.
   • Maintain accurate and timely records, and risk /compliance systems necessary to support the effective operation and reporting of relevant activities and their progress. This include regularly reporting to management.
   • Work collaboratively with regional and global compliance team members and cross-functional project teams, as needed, to effectively implement compliance initiatives.
   • Provide guidance, advice and coordinate with local gatekeeper functions (e.g., Finance, Legal and Human Resources teams, etc.) and business teams, to monitor the performance of the Compliance program in particularly relating to ethics, business conduct and regulatory compliance matters.
   • Keep abreast of developments in laws and regulations, industry trends and risks and best practices.
   • Set up and conduct regular compliance updates and reviews with local management (e.g., quarterly compliance board meetings and develop an ANZ risk register).
   • Oversee and project manage corrective actions following compliance related audits.
2. 2) Act as the Group's Privacy Officer for ANZ and support deployment of the EssilorLuxottica data protection program in ANZ (40%)
   • Deploy standard policies, practices/SOPs and documents (generally and specific to business units), customizing global/regional policies, procedures, as needed (e.g., information handling policies and use of technology and information security policies).
   • Engage with stakeholders to project manage and coordinate compliance activity (key stakeholders include Legal, IT Security and other business units leaders such as IT, Marketing / CRM and e-commerce) and the Company's response to suspected data breaches.
   • Conduct assessments and review to identify areas of risks and possible exposure of entities within the designated countries.
   • Support the implementation of the Group data protection program, including but not limited to, appropriate introductory and awareness training and communication, and calibrate the program and policies locally to reflect local requirements as needed.
   • Coordinate the handling of internal and external privacy enquiries, privacy complaints, and requests for access to, correction of, personal information and the Company's response to suspected data breaches and their notification to OAIC and data owners.
   • Prepare a data privacy risk register, monitoring the adequacy of existing controls and recommend related key risk indicators for reporting to management.
   • Provide leadership on broader strategic privacy issues.
   • Identify enhancements and process improvements to best achieve compliance and business objectives.
   • Implement a Privacy Management Framework including the management of Privacy Impact Assessments, a Data breach response Plan, the Group's use of privacy management tools and regular training / awareness for all employees.
3. 3) Conduct and report on investigations (10%)
   • Independently manage day-to-day Compliance-related issues and investigations from the reporting system, including designing and leading internal investigations (e.g., responding to issues from the reporting system and whistleblowing alerts and concerns communicated by employees/partners/third parties, from audit findings and etc.).
   • Periodically reporting to the Manager on development related to allegations and investigation cases.
   • Implementing the escalation process for serious allegations, in alignment with global/regional practices and corrective actions.

Essential Skills and Experience

• High level of integrity with strong ethical core values and ability to uphold them in occasions of pressure.
• Clear, persuasive communicator with organisational, analytical and interpersonal skills; manages conflicts in an open and constructive manner; detail-oriented; and able to work effectively with local, regional and global stakeholders.
• Broad business experience and a proven ability to influence business decisions and lead employees and business partners to drive company-wide Compliance program.
• Capable of supporting strategic decisions based on the local legal, business and market environment; able to handle complex business situations and develop solutions to ensure compliant growth is achieved.
• Experience in implementation of data protection and spam compliance programs.
• Accounting and/or Legal degree required (preferably with audit or forensics background). Additionally, experience in Sales and Marketing and in retail industry is preferred, but not essential.
• Ability to work effectively with local and global stakeholders, maintaining effective partnerships and working relationships with key stakeholders at all levels of organisation, based on an understanding of their concerns, needs and motivations.

Essential Qualifications

• Relevant tertiary qualification in Accounting, Legal or Compliance
• Minimum of 6 to 8 years' audit and/or compliance-related experience (preferably with experience in a privacy related role). A good understanding of the Privacy Act (Australian and/or New Zealand) and related Privacy Principles and spam legislation.
• Knowledge of laws, regulations and industry standards (including, but not limited to Modern Slavery, Whistleblowing, Anti-Bribery and Corruption, Workplace Surveillance, ACL and document retention requirements)

Desirable Skills and Experience

• A proactive, pragmatic and positive personality to implement change and think outside the square
• Strong communicator and collaborator with the ability to build strong relationships at all levels and across all functions
• High level of time management, organisational and prioritisation skills
• A self-starter who is willing and able to work autonomously
• Strong commitment to quality and a strong eye for detail
• Local (or global, once, or twice a year) travel required, subject to any changing traveling lift/restrictions

Application and Inclusion

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we\'re all about creating better experiences - for our customers and for each other.

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