Trade Centre Manager

3 weeks ago


Toowoomba, Queensland, Australia Bunnings Full time
Join us and experience Bunnings from the other side of the counter

What's in it for you when you're part of our team:
  • Team discount at Bunnings and other Wesfarmers brands including Kmart
  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
  • 12 weeks paid parental leave, regardless of gender
  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
  • We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About The Role

Bunnings Trade Centres are providing 'whole build solutions' to our Commercial Trade customers, from the local Tradie to large National Builders. Bunnings Trade Centres are helping to shape construction projects across Australia and New Zealand. With focus on delivering Best Experience and Best Price for our Trade customers, we are now looking for a Trade Centre Manager.

As Trade Centre Manager you will be responsible for the ongoing daily operations, sales and high volume stock management. Reporting directly to the Regional Manager, you and your team of 20+ will be efficient, organized and the go-to location for our loyal customers and internal sales teams. In the team, you will be supported by highly experienced Co-Ordinators, Customer Services Officers, Team Members/Pickers and Forklift Driver, whilst it is also encouraged to engage with local stores and Nationwide Trade Centres.

Your role will help drive the future Trade Centres at Bunnings, by developing local strategies and business plans that support the overall long-term growth of the Commercial business. You will be required to monitor and measure customer service levels, liaise with the Commercial Sales teams to educate them on stock levels and delivery capabilities, products plus service that will help drive sales and increase greater knowledge for Best Experience whilst also ensuring our efficiency and effectiveness to delivery.

What's Involved
  • Recruiting, Training and Developing new Team Members
  • Ensuring H&S standards across your Trade Centre
  • Manage P&L for your Bunnings Trade Centre
  • Action customer feedback to improve the end-to-end customer experience
  • Monday to Friday 6:30am to 5pm Opening Hours (Occasional Saturdays)
  • Unique Challenge – less customer facing, focus on Inventory and Delivery
  • Lead an amazing team of 20+ Team Members
  • Drive the future of Bunnings Trade
You'll Need

As a Trade Centre Manager for Bunnings, you will be a highly driven individual with a strong knowledge of Building and Landscaping Products. Previous experience in leading large teams with a focus on Health and Safety, High Volume and Specialist products with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and have a solid understanding of P&L reporting, KPI's (Margin, Timelines, Sales) and exceeding customer expectations.

You'll be part of a workplace where you'll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at jobs@bunnings.com.au and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you're ready to roll up your sleeves and build something great together, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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