Technical Sales Specialist

2 weeks ago

Brisbane, Queensland, Australia MGI Tech Co., Ltd. Full time

5 days ago Be among the first 25 applicants

BGI Group was founded in 1999 in China with the vision of using genomics for the benefit of mankind and has since become the largest genomics organization in the world. Currently, BGI is operating and serving customers in more than 100 countries and regions, with more than 10,000 employees around the world.

With a focus on research and applications in the healthcare, agriculture, conservation, and environmental fields, BGI Group has a proven track record of innovative, high-profile research, which has generated 5,200+ publications, with 600+ publications in top-tier journals such as Nature series, Science series, Cell series, and New England Journal of Medicine. As a result of these accomplishments, in the field of R&D, BGI was ranked No.1 among corporations in the biological sciences sector in the Asia-Pacific region and No.8 worldwide by the Nature Index 2024.

About MGI

MGI is one of the subsidiaries of BGI Group, which is committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production, and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and full-life-cycle equipment and systems for precision medicine, precision agriculture, precision healthcare, and other relevant industries.

MGI is a leading producer and one of the few companies in the world that can independently develop and mass-produce clinical high-throughput gene sequencers; its multi-omics platforms include genetic sequencing, medical imaging, and laboratory automation.

Our Mission is to develop and promote advanced life science tools for future healthcare, and to transform people's lives for the better. We don't hesitate to make bold decisions that can help us achieve new breakthroughs. We believe that the success of our business will mean a better world for people to live in.

Our Message to the world is simple: lead in life science innovation, make everyone's life healthier and longer.

Your duties as a Technical Sales Specialist (Spatial omics) include but are not limited to the following:

  1. Provide professional, technical solutions to customers in the spatial omics field to achieve and exceed sales targets;
  2. Engage with potential and existing collaborators to discuss product offerings and tailor solutions to their specific needs;
  3. Act as the primary point of contact for collaborators on spatial omics and related projects, ensuring timely responses and ongoing support;
  4. Offer expert application support, including experiment design, data analysis, and troubleshooting, ensuring optimal performance and customer satisfaction;
  5. Collaborate with internal scientists to address customer-driven biological questions and ensure project success;
  6. Manage and oversee customer projects, ensuring alignment with company regulations and timelines;
  7. Conduct technical training and manage the technical transfer of new technologies from headquarters to regional teams;
  8. Represent the company at major conferences and events, showcasing expertise and building market presence;
  9. Prepare and deliver technical reports, presentations, and manuscripts detailing methodologies, findings, and results for internal and external stakeholders;
  10. Gather and analyze market feedback to provide actionable insights to Product and R&D teams for continuous improvement.

The successful candidates for this position are able to demonstrate:

  1. Bachelor's or advanced degree in Genetics, Molecular Biology, Bioinformatics, or a related field.
  2. 3 years+ work experience in technical sales, field application support, or a related role in NGS (Next-Generation Sequencing), molecular biology or proteomics.
  3. Willingness to travel primarily within the assigned region. International travel, including to China, may be required for training or occasional special assignments.
  4. Prior experience in customer support within a highly technical field preferred.
  5. Excellent problem-solving and interpersonal skills.
  6. Proven English written and verbal communication skills, with experience in training or presentations.
  7. Experience working in an international company, preferably in biomedical instrumentation or technology.

Working Location:

Melbourne or Brisbane, Australia

What do we offer?

  1. Competitive compensation.
  2. Commission or Incentives or End of year bonus (based on position).
  3. Attractive travel allowance.
  4. Work From Home.
  5. Free snack and milk tea.
  6. Chinese festival gifts.
  7. Various regular team building and reward activities.
  8. Transparent internal promotion opportunities.

Here at BGI, we value people and consider our employees as partners. A transparent, fair, and friendly environment is what we have created here. An agile approach to management is what we implement here, and we give each partner enough independence as well as guidance. We take care of our partners' physical and mental health, and we are dedicated to a work-life balance corporate culture.

Not only do we bring genomics closer to people, but we also participate in various charity programs, advocate for nature preservation, and support equality. We condemn any discrimination and are committed to giving job opportunities to everyone, regardless of sex, race, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, etc.

Let's move to a brighter and more equal future together and deliver #Omicsforall

Seniority level

Mid-Senior level

Employment type

Full-time

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