OMCS Senior Solutions Program Manager

7 days ago

Canberra, ACT, Australia Viasat Full time
About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

The Senior Solutions Program Manager is responsible for overseeing the development and implementation of digital technology solutions that align with the organization's strategic objectives. This role encompasses project management, product lifecycle management, capital and operational financial oversight, backlog management, people management, delivering to the business roadmap, and the management of external suppliers for application development and handover into operational support.

The day-to-day

This is a critical customer facing role where you will ensure projects, programs and products are delivered efficiently, within budget, and to the highest quality standards to meet our customer expectations. It will be primarily focused on the development, delivery and strategic direction for OMCS (Operations Management & Control System) - a satellite communications platform built on cutting edge cloud based technologies.

What you'll need

Project/Program Management

This role ensures identified projects/programs are strategically aligned and delivered to meet business and commercial objectives. This role demands senior program manager capability to plan, direct, and be accountable for all aspects of program delivery from annual operating planning, business case development, resource management, customer relationships, communications, supplier management, financial management, change management, and project framework and lifecycle management.

Solutions Management (Product Lifecycle Management)

Develop and maintain OMCS roadmaps, aligning short and long-term project goals with business objectives. The role requires executing programs to ensure delivery readiness for key business applications (OMCS), participating in product lifecycle reviews and supporting lifecycle activities, and executing product sunset activities as required. It also involves ownership of the delivery operating processes, work instructions, and tools. Additionally, it encompasses ownership of the delivery performance tracking, reporting, and improvement initiatives. The role is also responsible for project pipeline prioritization.

Financial Management

The role involves managing financial aspects, including project budgeting, billing tracking, and financial reporting. This encompasses overseeing both operational and capital budgets. Additionally, the position is responsible for strategy and the development of the annual operating plan for accountable portfolios.

Risk Management

Leads risk management efforts for project and programmes, developing and implementing mitigation strategies and regularly reporting on status.

Agile Development

Maintain the project backlog, ensuring tasks are prioritized according to strategic value and resource availability.

Vendor Management

Manage relationships with managed service providers to ensure high-quality application development services.

Stakeholder Management

Understanding and managing Stakeholders both internal and external.

What will help you on the job
  • Qualifications and Skills:
    • Bachelor's degree in Information Technology, Computer Science, or related field.
    • Proven experience in IT project/program management, financial management, product lifecycle management and vendor management.
    • Professional certifications in ITIL, COBIT, and/or Agile methodologies.
    • Extensive experience managing successful projects and programs in multi-national organisations involving the replacement or enhancement of major software platforms.
    • Experience in the end to end delivery of a customer centric software based application.
      • Experience or exposure to:
        • IT Service Management (ITIL V4)
        • Agile Project Management (Scrum)
        • Project Management (Prince 2)
        • ISO27001
        • CoA DISP Framework
        • Protective Security Policy Framework (PSPF) Defence Security Principles Framework (DSPF)
      • Leadership skills and ability to manage cross-functional teams.
      • Experience managing IT Managed Service Providers and external Suppliers.
      • Excellent communication skills; capable of explaining to non-technical managers the implications of various technology-related initiatives/options.
      • Natural problem-solving inclination.
      • High level presentation and interpersonal skills.
      • A high level of intelligence ability to operate not only based on important past experiences, but in the light of the approaches and developments that occur in the market.
      • Experience in the satellite or telco sector.
      • Experience working with senior stakeholders.
      • As this position directly supports Viasat customers in a global community who operate in numerous different time zones, it is essential that working hours are flexible. The staff-member in this role will be expected to work with their line manager to adjust working hours to deliver services as required by the role while maintaining a satisfactory life-work balance.
      • Must be committed to on-going personal development.
      • The post-holder must have and maintain a current passport.
      • Hold or have the ability to achieve relevant Security Clearance.
      EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

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