Cashier Services Supervisor

As a Cashier Services Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of the Casino Cages and Keno services. You will be responsible for supervising a team of Cashiers, providing leadership, guidance, and support to maintain high standards of customer service, compliance, and operational excellence. This is a fantastic opportunity where you will lead with integrity, ensuring compliance in all aspects of your role.

• Set up and manage patron accounts ensuring compliance, accuracy and integrity across all transactions
• Oversee operations with a focus on maintaining compliance with all relevant regulations, policies, and procedures
• Supervise and guide the Cashier team, fostering a proactive and high-performance environment
• Collaborate with various departments, including Security and Surveillance to ensure seamless operations
• Maintain a thorough knowledge of the compliance requirements relating to the Casino Control Act 1982, associated Legislation and the System of Accounting and Internal Control

• Proven experience in a supervisory role within a cash handling environment
• Exceptional mathematical and analytical skills, with the ability to handle large volumes of cash transactions accurately
• Strong leadership and interpersonal abilities, with a talent for motivating and coaching teams
• Flexible availability to work across a 24 hour/7 day roster that will include nights, weekends and public holidays
• Eligible to obtain a Casino Key Employee license (which includes thorough background checks)

With your extensive experience in gaming or cash operations, you'll maintain a keen eye for detail and a strong understanding of the importance of accuracy and efficiency. Your exceptional organisational skills and proactive approach make you an ideal fit for this role.

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality(2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE

Click on the link below to make your next career move with The Star.

Note: This description has been refined to remove unrelated content and present the role clearly with responsibilities and qualifications.