Duty Manager

3 weeks ago

Mackay, Queensland, Australia Cater Care Group Full time

At Cater Care Australia, we are seeking a dynamic and experienced Duty Manager to join our team in Mackay, QLD. This is an exciting opportunity within the CCS Operations department, encompassing site management responsibilities. If you are looking for a permanent, full-time position that offers both challenge and reward in a remote setting, then this role is ideal for you. Join us in delivering exceptional service and making a meaningful impact in the catering industry.

Job Description

As a Duty Manager at Cater Care Australia, you will be based in Mackay, QLD and play a crucial role within the CCS Operations department. This permanent, full-time position falls under the category of Site Management. Responsibilities:

  • Overseeing day-to-day operations at remote site locations.
  • Managing and leading a team to ensure efficient and effective service delivery.
  • Implementing and maintaining operational procedures to uphold high standards of quality and safety.
  • Providing exceptional customer service and fostering positive client relationships.
  • Conducting regular inspections to ensure compliance with regulatory requirements.
  • Coordinating staff rostering, training, and development initiatives.

Main Tasks:

  • Supervising all aspects of site operations, including catering services, accommodation facilities, and associated amenities.
  • Prioritising the health, safety, and wellbeing of staff and clients through strict adherence to health and safety protocols.
  • Maintaining accurate records of inventory, financial transactions, and operational reports.
  • Responding promptly to any issues or emergencies that may arise on-site.

If you are a dynamic leader with a passion for delivering outstanding service in remote environments, we encourage you to apply for this exciting opportunity. Join our team at Cater Care Services and contribute to our commitment to excellence in site management.

Desired Skills and Experience
  • Proven experience in a similar Duty Manager or Site Management role
  • Demonstrated ability to lead and manage a remote team effectively
  • Strong understanding of health and safety regulations in a remote work environment
  • Excellent communication and interpersonal skills, with the ability to liaise with stakeholders at all levels
  • Sound knowledge of catering and hospitality operations
  • Ability to problem-solve and make decisions under pressure
  • Experience in rostering, staff management, and training
  • Adaptable and flexible approach to work, with the ability to thrive in a remote location
  • Current First Aid certificate and responsible service of alcohol (RSA) certification
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