Client Engagement Manager

2 weeks ago


Melbourne, Victoria, Australia JLL Full time

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

The Client Engagement Manager is a client-facing role responsible for deepening relationships with primarily investor clients and unlocking project opportunities through upstream business lines such as Leasing, Capital Markets, and Property & Asset Management. The role is designed to focus on relationship development, strategy mapping, and internal coordination—supporting PDS growth by connecting the dots across JLL's broad client network. This role works in close collaboration with the key stakeholders including the Head of Client Plus to align on strategic investor priorities, share insights, and identify opportunities through JLL's key client program. Together, they ensure a coordinated, One JLL approach to managing investor relationships and driving business outcomes.

Cross-Business Opportunity Mapping
  • Work with upstream business lines to map client activity, upcoming transactions, and development plans.
  • Partner with the Head of Client Plus to align activities across shared investor accounts and key client priorities.
  • Surface relevant opportunities and feed qualified leads into PDS P&L, Sector, Product, and Sales Leads.
  • Track and share insights on client movement, asset repositioning, and acquisition/disposal activity to help shape proactive strategies.
  • Build a shared view of investor clients across JLL, aligned to the OneJLL model.

Location: On-site – Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

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