Digital Account Manager

1 day ago Be among the first 25 applicants

Become a Key Player in Our Digital Marketing Team

About AdVisible: At AdVisible, we're not just about digital marketing; we excel at it. Conveniently located in the Sydney CBD, our vibrant team thrives in a dynamic, fast-paced environment. We're more than just colleagues; we're a family driven by creativity, innovation, and exceptional results. Our culture is our pride, and we celebrate career progression and team achievements with enthusiasm.

Our Values:

• Passion and Positivity : Our love for digital marketing and a positive mindset drive us. We aim to inspire our clients and each other, creating outstanding campaigns that set us apart.
• Growth and Learning : We believe in continuous personal and professional development. We support our team in challenging themselves and reaching new heights.
• Teamwork and Accountability : Collaboration is key to our success. We value diverse perspectives and hold ourselves accountable, staying humble through our achievements.
• Support and Connection : We create a friendly, warm, and engaging environment. We value the connections we build with our teammates, clients, and the community.

Perks of Joining AdVisible:

• Community service leave
• Mental health activities
• Pet-friendly office
• & lots more

Your Role: Digital Account Manager

Overview: We're seeking a passionate and skilled Digital Account Manager to join our team. In this role, you will manage client relationships, collaborate with internal teams to execute strategies, and drive business growth. Your goal is to ensure client satisfaction and portfolio expansion.

Key Responsibilities:

• Manage Client Relationships: Build and maintain excellent rapport with clients on a regular basis.
• Portfolio Management: Oversee a portfolio of SME and enterprise clients, ensuring their digital marketing needs are met.
• Strategy Execution: Collaborate with Digital Analysts and Strategists to plan and execute strategies that align with client goals.
• Project Management: Coordinate between internal teams and clients to ensure deadlines are met and projects run smoothly.
• Client Communication: Clearly articulate campaign data and performance statistics to clients.
• Client Education: Position yourself as a trusted advisor by educating clients on digital marketing strategies and opportunities.
• Industry Awareness: Stay updated with industry news and trends to provide relevant insights and recommendations.
• Opportunity Identification: Actively seek opportunities to upgrade and upsell services that add value to clients' businesses.
• Growth and Revenue: Ensure portfolio growth and continued revenue generation.

Key Performance Indicators:

• Achieve client satisfaction targets and growth goals.
• Successfully manage and execute digital strategies.
• Expand client portfolio and identify upsell opportunities.

Requirements:

• Results-driven with the ability to meet KPIs.
• Understanding of PPC, SEO, social media, and digital marketing solutions.
• Excellent relationship-building skills with the ability to create rapport with diverse clients.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, collaborative environment.
• Excellent organizational and time management skills.
• Positive and energetic attitude with a creative approach to problem-solving.
• Hybrid working arrangement
• Great office environment with modern amenities
• Access to an external learning budget
• Regular team events and activities

How to Apply: If you're a proactive and motivated individual with a passion for digital marketing, we want to hear from you Send your CV and a cover letter explaining why you're the perfect fit for this role to Include your favorite hobby in your cover letter so we know you've read this

Seniority level

• Associate

Employment type

• Full-time

Job function

• Marketing, Customer Service, and Strategy/Planning
• Industries
• Advertising Services