Manager, Product Owner

Join to apply for the Manager, Product Owner - Chapter Lead role at Suncorp Group

Join to apply for the Manager, Product Owner - Chapter Lead role at Suncorp Group

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• Utilise your advanced influencing skills to shape the direction of Product Ownership across Suncorp
• Develop frameworks and capability for a talented team of Product Owners
• Enjoy a supportive culture with flexible hybrid working
  
  

Brisbane or Sydney or Melbourne

• Utilise your advanced influencing skills to shape the direction of Product Ownership across Suncorp
• Develop frameworks and capability for a talented team of Product Owners
• Enjoy a supportive culture with flexible hybrid working
  
  

About The Role

Are you ready to make a real impact? This is your chance to leverage your Product Ownership knowledge and advanced influencing skills to shape the future of Product Ownership at Suncorp, driving innovation, and ensuring delivery excellence across the enterprise.

You will be responsible for establishing and evolving the Product Owner Chapter, as well as designing and implementing Suncorp's Product Ownership Framework and Capability Uplift Program. This role provides virtual leadership (no direct-reporting lines) to Product Owners across Australia and New Zealand, ensuring the maturity, consistency, and strategic alignment of product ownership practices.

We're looking for a leader with strong people management skills, adept at influencing at senior leadership level, able to work autonomously and inspires teams to achieve their full potential.

This is a fantastic opportunity to deepen your people leadership experience, and make a tangible impact on the way we deliver value across the business.

What You'll Do

Build and Lead the Product Owner Chapter

• Provide virtual leadership to Product Owners across Suncorp Australia and New Zealand.
• Establish and evolve the Product Owner Chapter, ensuring alignment with enterprise frameworks and agility principles.
• Define and embed tools, frameworks, and standards that support mastery in product ownership, including the creation of Suncorp's Product Ownership Framework
  
  

Capability Uplift

• Establish a Product Owner Capability Framework to measure capability maturity and identify areas for uplift
• Lead an enterprise-wide Product Owner Capability Uplift Program, including coaching, mentoring, and structured development pathways.
• Identify skill gaps and implement strategies to close them through training, peer learning, and external benchmarking.
  
  

Collaborate and Influence

• Foster a strong sense of community, collaboration, and continuous improvement among Product Owners
• Engage with and influence stakeholders across the business to strengthen product ownership capability
  
  

What You'll Bring

• Exceptional ability to build, influence, and maintain strong relationships with senior stakeholders and business partners.
• 3–5 years of hands-on experience as a Product Owner or similar with deep expertise in product ownership practices, including backlog refinement, prioritisation, and customer-centric delivery
• Certified training in Agile methodologies such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (PO/PM), or equivalent.
• Proven ability to align product outcomes with strategic business goals.
• 2–4 years of leadership experience, including leading cross-functional or virtual teams in Agile environments.
• Demonstrated experience in mentoring, coaching, and developing Product Owners, either formally through direct reports or informally through community leadership.
• Experience working in financial services, preferably within the insurance sector, with an understanding of regulatory and customer expectations in that domain.
  
  

About Suncorp

We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact melissa.turkington@suncorp.com.au for a confidential conversation.Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionProduct Management and Marketing
• IndustriesFinancial Services and Insurance

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