Architecture Advisor Manager

2 weeks ago


Melbourne, Victoria, Australia SAP SE Full time

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

The Architect Advisor Manager manages the Architecture Advisor team works closely with SAP's Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer's business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer's adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture. The Manager engages to support this team in the qualification and stakeholder management as part of the delivery of customer experiences with stories that differentiate with business outcomes. They support the team's activities to ensure a high level of quality in the deliverables and customer experiences through coaching, peer review and performance management.

As an Architecture Advisor (AA) Manager, you will focus on the following key areas:

Talent Engagement:

  • Articulate a clear vision and priorities for the Architecture Advisory team and support the success of direct reports, the account team and all employees in the team surrounding - including partners.
  • Ensure all contribute to the business goals of SAP and of the customer. Manage internal and external stakeholders to ensure continued success of the team.
  • Ensure all are actively transferring knowledge to colleagues - particularly those early on in their learning curve.
  • Provide feedback, coaching and development opportunities.
  • Support the team in their assessment of customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as SAP Business Suite footprint expansion.
  • Engage with customers to support sales cycles throughout the Customer Value Journey for the most critical accounts as an integral member of the SAP account team.
  • Ensure team's business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
  • Provide overall coverage for linkage from the customer to SAP product development leadership.

Creating an SAP Architecture Vision for the Customer:

  • Support SAP in driving team behaviours in building customer demand through appropriate thought leadership and innovation positioning.
  • Ensuring best practice adoption of business process map and business model with industry reference architecture focus.
  • Qualify support requests for customer's current enterprise landscape review and future needs.
  • Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.

Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap:

  • Drive business architecture and capability mapping to solution design.
  • Partner with other members of Customer Advisory to ensure feasibility of the business capabilities mapping to SAP solution architecture.
  • Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio and Innovation.
  • Ensure the team engages with customers early in the sales cycle by matching customer needs to SAP solutions and qualifying the opportunity against a probability of success.
  • Support new sales and adoption via a team with deep solution-specific expertise and competitive differentiation knowledge.
  • Provide thought leadership to the Architect Advisors and account team on the development of the account strategy.
  • Guide direct team and account team in creation of overall theme and competitive differentiation (value wedges) and the execution of dry runs on strategic deals and customer engagements. Engage customers through impactful storytelling.
  • Provide answers to customer / internal SAP team inquiries concerning advanced solution topics focusing on driving customer success and business outcomes.
  • Encourage consistent messaging and the employ of digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.

What you bring:

  • Professional experience with large, multi-national software or Consulting organizations and with a demonstrated expertise asset intensive industries.
  • SAP product experience and/or relevant solutions / Line of Business experience.
  • Working knowledge of Cloud in the Business-to-Business (B2B) environment.
  • Working knowledge of and experience with Cloud, Hosted Services, and SAAS (software as a service)/ PAAS (platform as a service)/ IAAS (Infrastructure as a Service) models, cloud-based commerce/ business networks.
  • Viewed as a mentor and a Presales expert across SAP or the market, capable of leveraging an extensive network on behalf of SAP resulting in pipeline and revenue growth.
  • Proven track record of success in consultative selling area.
  • Ability to engage through storytelling.
  • Experience managing, coaching, and developing senior and early talent as well as market-leading talent in a complex, high-functioning environment.
  • Togaf or SAPIEA-10 certifications and Experience in using EAM tools is an added value for candidates.

Meet your team:

At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.

We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP's products and services, we help customers unlock the full potential of their technology solutions.

What sets our team apart is our deep understanding of each customer's unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation.

Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.

Bring out your best:

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion:

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 414861 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: Cloud, Solution Architect, ERP, Developer, Information Technology, Technology

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