Workshop Manager
3 weeks ago
4x4 DNA is a leading 4x4 and automotive specialist based in Salisbury Plains, SA, and across Australia. Known for our commitment to quality and excellence, we provide top-notch service, repairs, and custom upgrades on a range of vehicles, with a particular focus on the Nissan Y62 and other 4WD models. Our team enjoys an unmatched culture of camaraderie, support, and shared passion for off-road adventure—making 4x4DNA a place where people love to work, grow, and most importantly, have fun.
Position Overview
We're seeking a Workshop Supervisor. Approximately two-thirds of the role involves hands-on mechanical work, including vehicle diagnostics and servicing, requiring practical experience and expertise. The remaining third involves leading a team of six mechanics, apprentices, accessory fitters, and a parts manager. Candidates should have over 5 years of experience managing a workshop, with a focus on quality, efficiency, and fostering a positive team culture.
Responsibilities
- Lead and manage workshop staff, including conducting performance reviews
- Resolve customer issues and deliver top-tier service
- Oversee workshop scheduling and ensure smooth operations
- Continuously develop mechanical and accessory fitting knowledge
- Conduct servicing and repairs on most makes and models, with a focus on the Nissan Patrol Y62
- Perform transmission servicing and thorough inspections to identify vehicle issues
- Install and fit a range of 4WD accessories, including suspensions, brakes, exhausts, long-range tanks, and more
- Diagnose vehicle issues with accuracy and efficiency
- Supervise a team of 5 or more
- Maintain strong leadership and customer service skills
- Display a team-oriented mindset and professional presentation
- Possess a basic level of computer literacy
- Own hand tools; specialty tools will be supplied
- Hold qualification in Automotive Mechanical
- Have basic knowledge of automotive electrical systems
- Maintain a 'can do' attitude
Salary, number of applicants, and skills match information will be provided upon application.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Workshop Manager?
- Do you have a current Australian driver's licence?
- How many years of people management experience do you have?
- Do you have customer service experience?
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