Team Member

3 weeks ago

Mackay, Queensland, Australia Officeworks Ltd Full time

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Title: Team Member - Casual

Location: Mackay, Queensland, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. If our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores across Australia – we're focused on delivering a wide range, low prices, and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh, and supporting each other. We are about being rewarded and supported. We're about teaching customers something new and supporting the community. We're about making a difference.

About the role

Our Officeworks Mackay store is hiring We are seeking passionate casual team members to join us across various departments including replenishment, technology, and customer service.

Our team members are customer service specialists. You will work with the team to ensure excellent customer service. You will provide expert advice on a broad range of products and services and act as a proud Officeworks brand ambassador.

This role requires flexibility across operating hours on weekdays from 7am to 5pm and weekends. There are opportunities to work at various Officeworks locations and to progress your career.

About you

You are customer-focused, passionate about service and customer experience. Additionally:

  • You enjoy being around people and working in a team
  • You thrive in a fast-paced environment
  • You take responsibility and follow through on commitments
  • You pride yourself on delivering a great customer experience
  • You are flexible with your availability to work various hours on weekdays and weekends to meet customer needs
Our culture

If you're looking for an organization committed to its people, where you can thrive in a culture of togetherness, join Officeworks and let's make bigger things happen – for all of us We celebrate our teams' uniqueness by offering genuine benefits:

  • Flexibility to balance your work and personal life
  • Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and other Wesfarmers brands
  • Access to our benefits program for discounts and perks across entertainment, travel, lifestyle, and health
  • Support for expanding families through our Growing Families Policy
  • Focus on safety, mental health, and wellbeing, including access to our Employee Assistance Program (EAP)
  • Support for cultural or religious observances through our Flexible Public Holidays Policy
  • Opportunities for learning and career development
  • Potential career growth within the Wesfarmers Group

At Officeworks, we operate best when our team reflects the communities we serve. We are committed to a safe and inclusive work environment and encourage applications from all candidates regardless of age, culture (including Aboriginal and Torres Strait Islander peoples), disabilities, or LGBTQI+ community.

Interested in applying?

As part of the recruitment process, you will complete an online assessment, including game-based assessments and video interview questions. This takes about 20 minutes and must be completed within 48 hours of applying. Afterward, you will receive a personalized insight report about yourself.

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