Senior Account Manager

1 week ago


Gold Coast, Queensland, Australia Hypa Agency Full time

Competitive salary + growth opportunities

We're a full-service marketing & communications agency based in Burleigh on the Gold Coast, and over the past few years we've built a reputation for delivering exceptional results across a broad, exciting client base. Everything from ASX-listed tech, major restaurant groups, medical, not-for-profits, property and much more.

We're fast-paced, collaborative, creative, and growing — and now we're looking for a senior leader to join us on that journey.

The Opportunity

This isn't just another account manager gig.

We're looking for an experienced Senior Account Manager / Agency Lead to partner closely with the founders and help drive the agency forward — leading client relationships, overseeing campaign delivery, managing team operations, and shaping our internal processes and culture.

You'll be the strategic brain, trusted client partner, and go-to leader across the agency. Think of this as being "one of us", a true agency leader who lives and breathes integrated marketing and isn't afraid to roll up their sleeves.

What You'll Be Doing

Lead strategy and campaign delivery for a dynamic portfolio of brands across tech, healthcare, hospitality, real estate, NFPs, property & more

Build and maintain senior client relationships as their trusted advisor.

Oversee team performance, workflow, and resource planning across creative, PR, and digital functions.

Partner with founders to guide agency direction and lead operational excellence.

Present campaign strategies and performance insights to executive stakeholders.

Mentor and develop the team, fostering a high-performing, collaborative culture.

Contribute to new business development and pitch leadership.

What You'll Bring

Must-haves

3–5+ years in an account management role within a marketing, PR or creative agency.

Proven experience leading integrated campaigns across digital, brand and PR.

Confidence leading teams and managing agency workflows.

Strong commercial acumen (budgets, ROI, forecasting).

Outstanding client relationship skills and stakeholder communication.

Nice-to-haves

PR or media relations experience.

Exposure to sectors like tech, healthcare, hospitality or real estate.

Experience in agency growth or business development.

Why Join Us?

Competitive salary + performance-based growth opportunities + partnership opportunities

Strategic leadership role with direct input into agency direction

A vibrant, high-energy team culture based in the heart of Burleigh

Work with an incredibly diverse and exciting client mix

Flexible working options and genuine work-life balance

Professional development and a clear growth path

How to Apply

If you're ready to take the next step in your career and help lead an agency that's making waves in the advertising space, we want to hear from you. This is a rare opportunity to join at a pivotal moment in our growth journey and make a real impact.

Shortlisted candidates will be contacted within 5 business days.

We welcome applicants from all backgrounds and experiences.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Agency Account Manager? Do you have experience in a role which requires relationship management experience? How many years' experience do you have in a marketing role? How many years' experience do you have in a client services / account management role? What's your expected annual base salary? How many years' experience do you have as a Marketer? Have you completed a qualification in marketing?

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