Team Leader

The role of Team Leader (Out posted) is to supervise a team of professional staff in Cairns to ensure the provision of high quality and culturally appropriate services to children and young people, their families and communities, with the aim of preventing offending and reducing re-offending.

Key Responsibilities

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Provide leadership supervision and professional development to staff and in the use of evidenced based skills, programs and processes associated with reductions in re-offending.
• Provide support to team members, who will be providing outreach services in collaboration with the Queensland Police Service. This may include supporting responses to critical incidents and complex situations, suicide risk management and complex situations.
• Allocate, prioritise, perform and quality assure individual tasks in accordance with departmental procedures and statutory, financial and administrative delegations.
• Participate in professional development and maintain knowledge of contemporary, evidence-based practice in working with young offenders, including
  
  

relevant accreditation as required.

• Provide timely advice and assistance on complex matters to ensure the delivery of quality youth justice casework and restorative justice practices.
• Participate as a member of the youth justice co-responder management team and contribute to strategic and operational planning, reviews and key decisionmaking, where required.
• Develop collaborative, professional working relationships with Youth Justice Service Centre and other internal and external stakeholders to facilitate cooperation on case related matters and restorative justice processes.
• Work with relevant colleagues and the Queensland Police Service to enhance the 24/7 Youth Co- Responder Team model, as required.
• Undertake and oversee data capturing, to ensure quality and consistency, including reporting to direct line managers on the progress of the model, where required.
• Assist in identifying trends and issues in client service delivery and evaluating client outcomes, including performance reporting, to ensure coordinated local service delivery. This includes liaising with existing service centre case managers, court coordinators and team leaders.
• Work collaboratively with police to provide an after-hours outreach response to identify alternatives to arrest and custody for young people.
• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
  
  

Role Specific/technical Skills

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.
  
  

Mandatory Requirements

• Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted driver's licence or be prepared to obtain a manual licence if they do not. Officers are required to drive government vehicles as a part of their day-today work.
• Hours of work - Employees will be required to undertake non-continuous shift work in accordance with the Queensland Public Service Officers and Other Employees Award - State 2015. Roster patterns will include day and afternoon shifts including weekends.
  
  

Applications to remain current for 12 months.

Job Ad Reference: QLD/653607/25

Closing Date: Tuesday, 26th August 2025

Occupational group Community Care
#J-18808-Ljbffr

---