Meeting And Events Executive

3 weeks ago

Sydney, New South Wales, Australia Food and Wine Full time

Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly situated in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse experiences for our guests.

Our food & beverage offerings, including the renowned Q Dining and the vibrant Hacienda Bar and Lounge, set the stage for unforgettable culinary experiences. With exceptional meeting and event facilities that cater to everything from corporate functions to breathtaking weddings against a harbour backdrop, working with us means being part of something truly special.

Purpose

As the Meeting and Events Executive, your expertise lies in the finer details. Your role involves meeting the needs of secured meeting and events business including conferencing and social events from compilation of event order through to onsite management of the event and appropriate after function follow up.

This full-time role offers a competitive above-award hourly rate, plus super, along with exclusive access to Accor Hotels' global staff benefits.

Primary Responsibilities

  • Responding to client enquiries and contacting clients to determine their meeting and event needs.
  • Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports.
  • Coordination of all internal events including offsite catering orders.
  • Provide assistance in the formulation of quotations for conference proposals - covering venue, function, menu, and accommodation costs.
  • Complete organisation of conference activity and events from confirmation to post-event follow-up in order to ensure client satisfaction.
  • Develop and maintain effective relationships with clients and meeting managers, to ensure customer satisfaction and repeat business.

Skills and Experience

To be successful in this role you will have a proven track record of performance, as well as:

  • Knowledge of OPERA, Opera Sales & Catering (desirable).
  • Outstanding service by providing the real deal to clients.
  • Strong administration and coordination skills, especially in regards to deadlines.
  • Strong knowledge of Microsoft Office suite essential.
  • Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
  • The ability to find the "yes" in every situation, excellent attention to detail and great customer service skills.
  • Excellent communication skills and professional telephone manner.
  • A friendly, outgoing personality and a high standard of personal presentation.
  • Excellent attention to detail.

Accor Benefits

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
  • Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy.
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
  • Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Elevate your career at Pullman Quay Grand Sydney Harbour, in a setting where luxury and opportunity meet.

Other details
  • Job family: Sales
  • Job function: Full Time
  • Pay type: Hourly
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