Staff Solutions Engineer

3 weeks ago

Sydney, New South Wales, Australia Kong Inc. Full time
Overview

Staff Solutions Engineer at Kong Inc. Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. For more information about Kong, please visit or follow us on X @thekonginc.

Location

This role is based in Sydney or Melbourne.

What You'll Be Doing
  • Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
  • Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/requirement gathering to product reviews/demos and into production.
  • Lead and manage PoCs throughout the entire evaluation process.
  • Work with the Customer Success team to enable new customers and establish revenue potential with existing customers.
  • Support and enable partners to drive customer success and outcomes.
  • Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts.
  • Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc.
  • Ability to travel as required.
What You'll Bring For Success
  • 10 years or more of industry experience in software and technology.
  • 5 years or more of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company.
  • Proven experience working with middleware, API management, integration, open-source technology and Kubernetes.
  • Foundational knowledge and understanding of API Management and integration, Cloud computing trends, and open-source business models.
  • Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
  • Enthusiasm for working in a high-profile, fast-paced startup culture.
About Kong

Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit or follow us on X @thekonginc.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Software Development
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