Store Manager Chatswood

3 days ago

Chatswood, Australia Black Star Pastry Full time

Join to apply for the Store Manager Chatswood role at Black Star Pastry

About The Role

Black Star Pastry is absolutely buzzing, and are looking for an experienced Store/Cafe Manager to lead our busy Chatswood store. This is a full-time role offering 38 hours per week with a flexible roster, supporting a strong work-life balance. As Store Manager, you'll lead all areas of store operations — from team performance to creating an outstanding customer experience.

This space has its own unique identity while offering the full range of Black Star Pastry's signature cakes, together with specialist products, and first-class coffee from our partner St Ali.

Main Responsibilities
  • Provide 'hands on' leadership within the store, overseeing all direct employees ensuring they are trained in all store processes, standards and expectations.
  • Communicate position expectations and monitor employee performance including coaching and counselling employees.
  • Ensure adherence to systems, policies, procedures, and productivity standards.
  • Complete weekly rosters in a fair and consistent manner and within budget requirements.
  • Maintain workplace cleanliness and WHS standards, establishing systems to ensure levels are consistent and acceptable, communicating clear expectations to the team.
  • Ensure quality of service by maintaining consistent standards, analysing and resolving quality and customer service problems, identifying trends and recommending system improvements.
Perks & Benefits
  • $15 weekly phone allowance
  • An extra day of annual leave for your birthday
  • A complimentary 4-portion birthday cake of your choice
  • 1 mental health & wellbeing day (personal leave)
  • Free, confidential counselling, support, and advice
About You
  • 2-3 years' leadership experience in hospitality
  • A talent for mentoring others – you love to lead by example
  • Passionate about the customer experience and product quality
  • Ability to connect with customers and provide an exceptional customer experience in a fast-paced environment
  • Problem solving and critical thinking skills
  • Demonstrated capability to multi-task – your organizational skills will be a strength
  • Positive team player with strong communication skills
  • Authentic and down to earth with a genuine love of people
  • Confidence in rostering, budgeting, and sales forecasting
  • Holds a valid Food Safety Supervisor Certificate (or willing to obtain one)
  • Bonus: A love of cake
About The Business

Black Star Pastry opened its first boutique patisserie in Newtown in 2008 and since then we have grown into an institution with stores across New South Wales. We are famous for our Strawberry Watermelon Cake which has become a social media sensation.

How To Apply

To be considered please APPLY NOW by submitting your resume and cover letter.

Job Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Hospitality

#J-18808-Ljbffr

  • Glue Store Manager

    3 days ago

    Chatswood, Australia Glue Store Full time

    **About Us**: Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion...

  • Glue Store Manager

    2 weeks ago

    Chatswood, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Glue Assistant Store Manager

    7 days ago

    Chatswood, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Store Manager Chatswood

    3 days ago

    Chatswood, Australia R.M. Williams Full time

    Join an iconic Australian brand - Generous product allowance and employee discount - Offering career opportunities **Store Manager - Chatswood** We currently have a vacancy in our R.M.Williams team for a full-time Store Manager. at our Chatswood Store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and...

  • Store Manager Chatswood

    3 days ago

    Chatswood, Australia Black Star Pastry Full time

    Join to apply for the Store Manager Chatswood role at Black Star PastryAbout The RoleBlack Star Pastry is absolutely buzzing, and are looking for an experienced Store/Cafe Manager to lead our busy Chatswood store. This is a full-time role offering 38 hours per week with a flexible roster, supporting a strong work-life balance. As Store Manager, you'll lead...

  • Venue Manager Chatswood

    2 weeks ago

    Chatswood, Australia Flower Child Cafe Chatswood Full time

    Venue Manager (CHATSWOOD STORE - One of the most iconic cafe in the hills area. Google us to find more) About Flower Child Cafe Flower Child Cafe currently holds three venues in Sydney. We are positioned to offering the best dine in experience that customers are really appreciate it for sharing with their loved ones. Key Tasks and Responsibilities: Day to...

  • Store Manager

    3 days ago

    Chatswood, Australia Retailworld Resourcing Full time

    The Company: My client is a global brand focused on enhancing customer experiences and delivering world-class service by providing expert design advice to their loyal customer base. They are synonymous with design inspiration and decor for th home. Their carefully crafted designs are pieces hinged on quality, comfort, safety and style with exclusive...

  • Assistant Store Manager Coach Chatswood

    2 weeks ago

    Chatswood, Australia Coach Full time

    **Be part of a bold new beginning at Coach Chatswood!** Coach, a global fashion house founded in New York in 1941, is known for its modern luxury accessories and lifestyle collections. We’re excited to announce the **re-opening of our new retail store in Chatswood**, and we’re looking for an Assistant Store Manager to help lead this exciting new...

  • Store Manager

    3 days ago

    Chatswood, Australia Sass & Bide Full time

    sass & bide is a highly creative Australian designer label dedicated to the strong, the obscure & the beautiful, leading the culture of fashion for bold and individualistic women. We have a exciting opportunity for an experienced **Manager to join our Chatswood Boutique**, who has a passion for people, styling and the sass & bide brand. **To be successful...

  • Store Manager

    2 weeks ago

    Chatswood, Australia SHEIKE & CO PTY LTD Full time

    As the Store Manager you will be a brand ambassador for SHEIKE everyday. _Join our team in Chatswood today!_ - Empower, Elevate and Lead - Grow your career with coaching and development by our experienced leadership team - Be a part of a vibrant and supportive culture At SHEIKE, we celebrate everybody and every day, no matter the event. Join our bright,...