Parts Interpreter

What's the job?

In the Parts team at CLAAS Harvest Centre – Gippsland (Warragul), we're excited to welcome a new team member to support our workshop team and customers with parts for our agricultural equipment range, including premium European brands such as CLAAS and AMAZONE.

Ref: #985000

You'll be:

• Fielding customer enquiries regarding replacement parts for machinery and using serial numbers to find relevant parts.
• Talking to customers without serial numbers and asking the right questions to gather enough information to find the right part.
• Collaborating with colleagues in the workshop to provide parts for repair jobs.
• Selling parts to customers and arranging for delivery.

Who are we?

Established in 1975, we're a family-owned wholesaler and retailer of market-leading equipment, including combines, foragers, hay equipment, seeders, spreaders, and sprayers for brands like CLAAS and AMAZONE. We have 33 dealers across New Zealand and Australia, with support offices in Christchurch, Melbourne, and Perth.

What's in it for you?

• Part of the largest privately-owned farm machinery distributor in Australasia, with nearly 50 years of stability.
• A well-equipped and organized parts department, with access to extensive knowledge and resources both locally and internationally.
• Extensive training provided on and off-site to support your success.

What are we looking for?

• Experience working in parts or related fields.
• A commitment to providing exceptional customer service and managing customer expectations.
• An interest in problem-solving using both tried-and-tested techniques and innovative thinking.
• The ability to build good working relationships.
• Experience with parts, inventory, or stock management systems.

We pride ourselves on being a family business that works with family-owned suppliers and delivers to families on farms. Our purpose is supported by our values of teamwork, accountability, and growth.

If this sounds like you, click the link to apply.

All fields are mandatory except those marked optional.

Upload resume

Please include your resume with this application.

Do you have any prior experience in this type of position? If so, give us a quick overview.

Do you have a driver's license and reliable transport?

What is your current notice period?

What is your work eligibility status?
NZ / Aus Citizen
NZ Permanent Resident
NZ Work Visa
NZ Working Holiday Visa
Aus Permanent Resident
Aus Work Visa
Aus Working Holiday Visa
I need sponsorship