Professional Mystery Shopper

1 week ago

Mackay, Queensland, Australia Above Benchmark Full time
Overview

Join Our Team as a Professional Mystery Shopper with Above Benchmark

About Us: Above Benchmark is a premier Mystery Shopping provider in Australia with over 21 years of experience. We are committed to ethics and professionalism and offer flexible work opportunities for individuals seeking to boost their income.

Location

Location: Mackay, QLD

Job Type

Contract position | Casual position

Responsibilities

As a Mystery Shopper, you'll help businesses measure customer service and identify areas for improvement. You will choose assignments each month, work within provided deadlines, follow detailed instructions, and report findings through required methods (e.g., photos as proof where applicable). You will manage deadlines and communicate changes effectively.

Qualifications
  • Exceptional communication skills, both verbal and written English
  • Keen observation skills and a sharp memory
  • Access to a computer (or laptop/tablet), email, and reliable internet
  • A smartphone for capturing photos as proof of visit
  • Ability to manage deadlines and communicate effectively when things change
  • Strong ability to follow instructions, then ask for help when necessary
Pay and Benefits

Payments are processed weekly into your nominated bank account. Compensation varies for each survey, generally ranging from $20 to $65 for onsite visits and $15 to $30 for phone calls. Reimbursed purchases may be kept as an extra incentive.


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