Gaming Attendant

3 weeks ago

City of Mount Gambier, Australia Matthews Hospitality Group Full time

Join our fun and vibrant team at the Mount Gambier Hotel, where our core philosophy is making others feel good, feels great

  • Enjoy a fun, respectful, and professional team that will feel like family
  • Secure opportunities for career development, learning, and upskilling
  • Become empowered as part of a progressive business that is looking towards the future
  • Be recognised and appreciated for your hard work and integrity

ABOUT THE ROLE

This role is available for 15-35 hours per week, for afternoon and night shifts. The successful candidate will have evidence of their Responsible Service of Alcohol (SA) and Basic Gaming Certificates as requirements of the role. Ideally, applicants will have their Responsible Person badge and Advanced Gaming certificate or be willing to gain these.

  • Ensure excellent and professional customer service at all times
  • Set up and reset specific activities as directed
  • Undertake general waiting and service duties of food and beverages
  • Proficient in the professional service/supply, dispensing/mixing of liquor and other alcoholic and non-alcoholic beverages
  • Ensure all gaming areas are cleaned to the required standard
  • Ensure all gaming furniture and equipment are maintained to the required standard
  • Ensure correct lighting/music/amenities and general ambiance of the gaming room is maintained to the required standard
  • Ensure food, coffee & beverage presentation to the guests is to the required standard
  • Ability to mix a wide range of sophisticated cocktails
  • Ability is required to attend TAB or electronic gaming terminals
  • Communicate and liaise with team members, kitchen, and other areas of operations
  • Efficient and thorough knowledge of the point-of-sale operating system
  • Must participate and achieve targets of add-on sales, up-selling, and spend per head
  • To maintain the clean and neat presentation of the work area – bar and or restaurant area(s) by adherence to all operating policies and procedures
  • Follow Standard Operational Procedures and/or Safe Work Procedures for all areas of the hotel at all times as per WHS Act 2012
  • Ensure personal compliance with Responsible Service of Alcohol (RSA)
  • Any other duties directed by Management
  • Hospitality Industry General Award

ABOUT YOU

The successful candidate will have a friendly and approachable character with excellent communication skills and initiative.

  • Flawless customer service with a consistently positive attitude
  • Reliable, flexible, and excellent communication skills
  • Proficient English language skills
  • Eager to learn, grow and develop
  • Knowledge of relevant work health and safety legislation and food safety standards
  • Competent and trustworthy cash-handling skills
  • Australian residents or unrestricted visa holders only
  • Immediate start available
  • RSA and Basic Gaming Certificate
  • Willing to obtain RP and Advanced Gaming Certificate

HOW TO APPLY

  • Apply online and have your current resume ready to upload or pop in and speak with a Manager
  • Complete all questions in the application (approx. 10 minutes)

We look forward to hearing from you

Mount Gambier Hotel

5290

#J-18808-Ljbffr

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