Service Engineer

3 days ago

Sydney, New South Wales, Australia PERSOL APAC Full time
Overview

Recruitment Consultant - Science & Engineering

The company

Our client is a global leader in supplying advanced instrumentation and software solutions for scientific research, industrial process control, and semiconductor metrology. With decades of experience, their systems are used worldwide for material characterisation and they take pride in delivering world-class customer support.

The role

This is an exciting opportunity for an Electrical Engineer to join their Sydney team as a Field Service Engineer. In this role, you\'ll be responsible for the installation, troubleshooting, repair, and ongoing maintenance of complex scientific instrumentation used in research and industrial applications. The role will involve travel to mining clients across the East Coast of Australia.

Base pay range

A$85,000.00/yr - A$90,000.00/yr

Key Responsibilities

  • Install and configure analytical instruments and systems, ensuring optimal performance from delivery to sign-off.
  • Diagnose and resolve issues remotely or in the field, ensuring timely repairs and high customer satisfaction.
  • Conduct regular maintenance to prevent equipment failure and maintain optimal operation.
  • Keep customers informed on the status of ongoing service requests and escalate issues when necessary.

Key Requirements

  • Diploma or higher qualification in Electronic/Electrical Engineering or a related field.
  • 2+ years of experience in technical support, customer service, or field service engineering.
  • Hands-on experience with precision mechanics and technical troubleshooting.
  • Excellent communication and customer service skills.
  • Willingness to travel extensively (50%-60%) across the East Coast of Australia.
  • Ability to make sound decisions under pressure and work independently.
  • Experience using analytical instrumentation is beneficial.

What\'s on Offer

  • Competitive salary package, including allowances, superannuation, and car allowance.
  • Career development in a growing and innovative sector.

Eligibility

This role requires Australian citizenship or permanent residency, as well as a valid driver\'s license and passport.

If you meet the qualifications for this position, please APPLY or send your most up to date resume to

Job details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Engineering and Customer Service
  • Industries: Nanotechnology Research, Mining, and Electrical Equipment Manufacturing

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