Receptionist - Biloela

Receptionist - Biloela at Discovery Parks

Discovery Parks, part of the G'day Group, offers accommodation and dining for work stay guests and caters for tourists with park facilities. This busy park features an on-site pool and BBQ area.

• Providing a high standard of customer service
• Processing guest check-ins and check-outs
• Accurately using the park booking system to make reservations and manage accounts
• Coordinate with the Housekeeping team to track readiness of accommodation
• Supply guests information regarding property and local areas of interest
• Completing the day-to-day office administration
• Maintain excellent relationships with the park teams, residents and guests

• Previous Front Office experience within the hospitality industry
• Passionate about delivering exceptional Guest experience
• Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
• Excellent communication and interpersonal skills
• Ability to handle cash transactions accurately
• Strong organizational skills and attention to detail
• Enthusiastic and positive attitude
• Flexibility to work weekends, public holidays, and evenings as needed
• Current driver\'s licence essential

• Discounted accommodation at over 300 G'day Group holiday parks nationally
• Discounts with our G'day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery.

The G'day Group acknowledges the ESG considerations in daily operations. Our five-year ESG strategy focuses on fostering a safe, respectful and inclusive workplace, giving back to communities, and protecting the environment.