Area Manager

3 weeks ago

Wollongong City Council, Australia Illawarra Mercury Full time
Overview

Join to apply for the Area Manager - Commercial Cleaning role at Illawarra Mercury.

  • Location: Wollongong and South Coast NSW
  • Commercial cleaning experience essential
  • $80K + Super + $17.5K car allowance
The Company

Established in 1972, Quad Services is an Australian-owned provider of high-quality commercial cleaning and associated services across all Australian states and territories, as well as New Zealand. As a nationally recognised, award-winning service provider, our team is focused on partnering with our clients for long-term success and service delivery excellence.

The Role

In this field-based role, an emphasis on people and relationships is vital. Your hands-on approach will ensure the delivery of service excellence to your clients throughout Wollongong and the South Coast, NSW. This role will require frequent daily travel. While managing the day-to-day operational needs of your team and client group, you will foster positive stakeholder relationships, exceed our client's expectations, and ensure that we add value to our client portfolio. A sound understanding of commercial cleaning operations, relationship building, budgets and costs, service delivery and stakeholder management is key to success in this role.

As The Area Manager, You Will
  • Be the first point of contact for our client
  • Lead the cleaning team
  • Undertake people management, including training and administration functions
  • Establish and maintain strong client relationships
  • Liaise with suppliers regarding orders
  • Coordinate periodic works and extra works
  • Invoicing for extra work and in-contract works
  • Conduct routine site audits (cleaning inspections)
Skills and Experience

You will have:

  • Proven experience in a similar role
  • Excellent communication skills, both written and verbal
  • An eye for detail
  • Ability to build relationships and rapport quickly
  • Strong organisational and administration skills
  • A reliable car is essential
  • Experience in the cleaning industry is essential
  • A Working with Children and National Criminal History check is required for this role
What's On Offer
  • A fantastic opportunity to join a well-known Australian company
  • Outstanding team culture where staff produce excellent results

Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We actively encourage veterans and Aboriginal and Torres Strait Islander candidates to apply, as we value the unique perspectives and experiences they bring to our team.

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