Program Manager

Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

Job Description : Job Description

Role Description

This role is responsible for overseeing the planning, execution and successful delivery of a specific program or a workstream of a larger customer program within Wipro, from deal closure to a steady-state.

It may require the incumbent to lead large-scale software implementation across Managed Services, Vendor Consolidation, Digital Transformation, Business Transformation, Enterprise Resource Planning (ERP) Transformation, Customer Relationship Management (CRM) Transformation, IT Infrastructure / Upgrade, Cybersecurity Imp / Enhancement and / or Quality and Testing Programs. They will manage programs comprising of multiple Service Lines, engaging with one or more vendors and / or with customers / stakeholders and / or suppliers across multiple geos / regions, of 10 million USD or higher TCV deals and be FPP, FCP, T & M and / or integrated in nature.

The role holder is the point of contact for this specific program / workstream and is expected to drive the strategic planning, interface closely with cross-functional teams to ensure execution and successful delivery of the program. This role will involve collaborating with multiple service teams, cross-functional teams and managing client engagements. Success will be measured in terms of business outcomes driven in alignment with business objectives and the resulting benefits enabled for Wipro and customer's organization.

The role holder is expected to hold and leverage a deep expertise in specific technologies and possess awareness of latest trends. Success is measured in terms of business outcomes driven, strategic direction provided for the program and the resulting benefits enabled for Wipro and customer's organization.

They will also have a deep understanding of Waterfall and Agile process, be certified in Agile / PMI and be able to manage FPP, FCP, T&M or Staff Augmentation programs.

Essential Responsibilities

• Strategize, implement and maintain program initiatives in adherence with the organizational objectives.
• Lead the overall program management involving the implementation, customization, and integration of applications.
• Ensure strong governance that ties in with scope, schedule and change management, resource allocation and risk management strategies, to ensure successful program delivery.
• Work closely with project sponsor, cross-functional teams, internal GBLs / Service line teams and project managers to define the scope, deliverables, estimate the required resources, work plan, budget, schedule and ensure reporting and drive progress on the program objectives.
• Monitor program financials, including budget tracking, cost management, and resource allocation to achieve profitability targets.
• Monitor and deliver outputs / outcomes of the program and adapt strategies to optimize.
• Identify and highlight risks proactively and develop mitigation strategies.
• Establish and maintain quality standards, ensuring deliverables meet or exceed customer expectations through regular reviews and quality gates.
• Communicate program updates and business reporting to stakeholders and senior management.
• Assess and manage relationships with any third-party vendors to ensure successful program delivery.
• Manage any change or ambiguity that may arise in the critical path. Drive change management activities for the adoption of new packaged applications, including coordinating training and communication plans.
• Mobilize the operational support required from various parts of the organization. Assign and drive actions across all engaged entities and roles.
• Interact with other SPOCs in the larger business (as applicable) to manage integration and dependencies.
• Stay abreast of emerging technologies and industry best practices to make informed recommendations.
• Possess strong technical and delivery management skills.
• Lead and mentor a team for their professional growth. Foster a culture of innovation and collaboration.

Key Skills Required

Program Excellence : Strategic ThinkingExecution ExcellenceCommercial Acumen for Profits, Revenues and GrowthRisk and GovernanceChange ManagementStakeholder ManagementCollaboration : Ability to Collaborate Across Different Points of View / Different Cultures / Different teamsFunction, Collaborate to build alliances and find 'win-win' solutionsConflict management with tact and diplomacyOutcome Ownership : Outcome Ownership Across the ProgramResource MobilisationAgile Implementation In ProjectManaging trade-offs against competing prioritiesReliable Partner : Committed to Clients SuccessBuilds Trust and CredibilityExecutive PresenceBuilding High performing teams : Builds Successful Teams that Encourage High PerformanceCreative Intelligence : Creative Problem Solving and InnovationPractices Systems ThinkingResourcefulAgility : Speed in adaptation, response and executionLearning agility, self-motivated to learn, ability to 'multi-task'

Qualifications

10+ years of progressive experience in technology project and program management, with at least 5 years of experience specifically in managing customer programsExcellent understanding of technologies and industry vertical domain areas.Demonstrated expertise in specified technology areas and awareness of latest trends in the industryDemonstrated experience in leading complex system integrations, data migrations and application customizations. Proficiency in risk management and financial analysis.Strong knowledge of project management methodologies, such as Agile, Scrum, Waterfall, and hybrid approaches, along with a solid understanding of the IT landscape and trends.Excellent communication, negotiation and stakeholder management skills, with the ability to interact effectively with senior executives, clients and cross-functional teams in a matrix set-up.

Mandatory Skills : Program Management .

Experience : >

10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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