Senior Community Support Worker

Max-Term Full-Time Position Available

We are excited to offer a Full-Time position for a Level 4 Senior Community Support Worker role for our Housing & Accommodation Support Initiative (HASI) Program in the Bowral / Campbelltown area. Usual hours of work vary from Monday to Sunday between 6am to 8pm with a rotating roster.

At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional outcomes.

What's in It for You?

Professional Development: Opportunities for continuous learning and career growth.

Supportive Team Environment: Work with a collaborative and motivated team.

Innovative Culture: Be part of a forward-thinking organization that values creativity and innovation.

Flexible Work Arrangements: Enjoy a balance between work and personal life.

Community Engagement: Make a positive impact in the local community.

Diverse and Inclusive Workplace: Work in an environment that values diversity and inclusion.

Why Join New Horizons?

We're Committed To Creating a Workplace That Supports Your Growth, Work-life Balance, And Overall Well-being. Here's What You'll Enjoy

Salary Packaging: Up to $15,900 annually, maximizing your take-home pay.

Entertainment Allowance: An additional $2,650 annually for dining, holidays and more. Fitness Passport

Monthly Rostered Days Off (RDOs): Prioritize self-care with a three-day weekend every month

Clinical Supervision & Peer Support: A collaborative environment to thrive professionally.

Development Opportunities: Build your skills through internal and external training.

The Opportunity

Customer Service exists to deliver exceptional experiences for every customer, every day, and ensure wellbeing is at the heart of everything we do. As the Senior Community Support Worker, your role exists to collaborate with customers and assist the team leader in the operations of the team.

Assist in the operational and procedural direction of the team.

Assist the Team Leader with roster coordination and other admin tasks

Support change initiatives and model positive behaviours in line with New Horizons core values.

Develop, implement and review person centered, recovery oriented individualized support plans for customers, which incorporate their identified wellbeing needs and aspirations.

Seek out innovative ways to enhance the customer experience.

Provide support to customers to improve their independence by assisting with living skills, transport, social activities, medication and personal care (if required), as well as other support as required.

Collaborate with customers to explore both their practical and complex needs and support customers during complex problem resolution.

Develop and maintain professional relationships and networks with customers and stakeholders.

Provide support in a culturally sensitive way, and in keeping with our organisational values.

To be successful in this role, candidates must have the following:

Tertiary or appropriate certificate level qualification in Mental Health, Community Services, Disability or similar

Must be able to work independently and as part of a team, with commitment to ongoing professional development.

Proven experience mentoring teams with commitment to ongoing development to build capability, demonstrating a proactive, supportive and inclusive mentoring style which contributes to a constructive and innovative workplace culture

Strong competency in working with people with a Disability and/or Mental Illness and understanding of relevant disability service standards, Mental Health Act, and other legislative and sector requirements.

Capability to relate to people from differing cultural backgrounds.

Ability to navigate and adapt to change.

Strong communication and listening skills.

Demonstrated technical and computer literacy in Microsoft office, reporting and rostering systems.

Pre-employment Checks

National Disability Insurance Scheme Worker Check;

Working with Children Check (or any equivalent check available in the State or Territory in which your employment is based); and

National Police Background Check that discloses your suitability to have unsupervised contact with vulnerable groups of people (not older than 3 months)

If this sounds like you……. Please apply directly