Senior Infrastructure Engineer

Senior Infrastructure Engineer at Superloop — join our team to deliver secure, scalable corporate infrastructure. Superloop was founded in 2014 and listed on the ASX in 2015. The role focuses on design, delivery, and maintenance of the company's global IT infrastructure across cloud and on‑prem environments. You will work with the DevOps and Cloud Engineering teams as a senior technical leader within the Corporate Infrastructure team. This role supports both business‑as‑usual operations and strategic projects, and you will be the technical gatekeeper for AWS infrastructure and lead implementation of secure Single Sign‑On (SSO) across internal, third‑party, and SaaS platforms. You will join at an exciting time to deliver the new 3‑year IT strategy.

• Infrastructure Architecture & Operations: Manage Superloop's corporate infrastructure stack, including hypervisors, virtual machines, and AWS environments; design, document, secure, monitor, and integrate infrastructure services across hybrid environments; ensure high availability, scalability, and performance; lead infrastructure upgrades, lifecycle planning, and continuous improvement projects.
• Platform & System Management: Deploy and manage infrastructure across public/private cloud platforms, including hyper‑converged infrastructure; oversee and support compute and storage systems within the corporate datacentre; manage internal corporate networks (non‑customer facing), ensuring availability and performance; support and maintain AWS, Microsoft 365 and Azure/Entra ID environments; administer and harden Active Directory, Entra ID, and authentication systems.
• Automation & DevOps Support: Maintain and optimise a predominantly Linux‑based global server fleet (with some Windows); support CI/CD pipelines and developer tooling by ensuring the underlying infrastructure is robust, efficient, and secure; collaborate with DevOps and engineering teams to provision, configure, and manage development and testing environments.
• Governance & Documentation: Maintain accurate and comprehensive technical documentation, including infrastructure diagrams, system configurations, and procedures; ensure infrastructure is audit‑ready through version‑controlled documentation and adherence to change management practices.
• Innovation & Continuous Improvement: Drive automation, efficiency, and system hardening initiatives to improve service delivery and reduce operational risk; research and implement emerging technologies aligned with business growth and security strategies.
• Operational Oversight: Lead and participate in day‑to‑day operational management, including monitoring, incident response, and service restoration; maintain vendor relationships and manage infrastructure‑related third‑party services; participate in the after‑hours on‑call rotation.

• 8+ years in infrastructure engineering or system administration roles.
• Proven experience with AWS services and cloud infrastructure.
• Experience with Microsoft 365.
• Windows Active Directory authentication configuration for Linux environments.
• Entra ID – SSO via SAML/OIDC configuration.
• Hypervisors and virtualization platforms (e.g., KVM, VMware).
• Core networking concepts including VLANs, segmentation, and firewalls.
• Linux (preferred) and Windows server administration.
• Scripting and automation proficiency (PowerShell, Bash).
• Strong system design, troubleshooting, and incident management capabilities.
• Excellent written communication and technical documentation skills.

• Free Home Broadband
• Free Mobile SIM plan
• Flexibility – 3 days/week in the office
• Lunch on Wednesdays, snacks, donuts and more
• Diverse and inclusive culture
• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond

At Superloop, we're dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We're committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Telecommunications
• Location: Sydney, New South Wales, Australia