Business Analyst

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are looking for a skilled and versatile Business Analyst to join a high-impact digital transformation initiative focused on aligning workflows, standardising data, and uplifting system capabilities across a complex stakeholder environment. This role offers a rare opportunity to influence the future of digital service delivery in a critical sector, working at the intersection of strategy, operations, and technology.

You'll play a key role in reviewing existing processes, supporting stakeholder workshops, gathering and refining requirements, and contributing to the development of detailed documentation for procurement and governance. The work is fast-paced and diverse, involving collaboration across technical and non-technical teams, and helping shape key decisions through thoughtful analysis, stakeholder advocacy, and structured planning.

This is a permanent role based in Perth, with flexibility to consider a contractor arrangement for the right candidate.

• Strong experience as a Business Analyst working on large-scale digital or transformation programs
  
  

• Ability to analyse workflows, map data sets, and identify opportunities for alignment or improvement
  
  

• Confident leading or supporting workshops with varied stakeholder groups and synthesising results
  
  

• Excellent written and verbal communication skills, with the ability to advocate for business needs across technical and non-technical stakeholders
  
  

• Proven ability to manage competing priorities and deliver high-quality outcomes to deadlines
  
  

• Familiarity with adjacent disciplines such as project management, change management, or IT Service Management
  
  

• Experience across clinical, procurement, and/or ICT domains (applications, data, infrastructure) is highly regarded
  
  

• Experience supporting procurement processes and preparing documentation such as requirements packs or RFTs is desirable
  
  

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks