Communications Officer

4 days ago

Canberra, ACT, Australia Australian Federal Police Full time

Did you know?

As Australia's national policing agency our role is to protect Australians and Australia's interests. With over 8,000 employees based across Australia and the world, we prevent and disrupt threats to lives, livelihoods and Australia's way of life here and overseas.

We are a criminal law enforcement and policy agency in the Attorney General's portfolio and have the jurisdiction to investigate Commonwealth (federal) crimes across Australia, as well as crimes that occur in the Australian Capital Territory (ACT).

Internationally, we support law enforcement partners in our region to deliver professional policing services, share intelligence on transnational crime threats and strengthen regional resilience.

Working for us provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

  • Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
  • 4 extra days of mandatory rest leave per year
  • 18 days of paid personal leave per year
  • Generous superannuation of 15.4%
  • 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child's date of birth or placement
  • Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
  • Flexible and hybrid working arrangement that provides work/life balance
  • Health & wellbeing services – with a focus on early intervention, education and prevention
  • Access to ongoing training and professional development opportunities

What is the role?

Working as part of a small team you will support the development, design and delivery of internal communications including:

  • The Pulse – the agency's digital all staff newsletter
  • AFP News Online – the agency's daily internal news channel
  • Staff announcements and promotion of upcoming events
  • Education and training on internal communications channels and the correct application of the Australian Government Style Manual
  • General brand guidance and AFP logo licensing management
  • Corporate merchandise management
  • Strategy development, implementation and continuous improvement
  • Internal channel management and uplift.

You will bring ideas and expertise that fuels employee engagement, influences connectivity and culture, positively impacting all employees. Help us to improve what we do and introduce new ways of engaging our teams across Australia and the world.

What will you do?

Key accountabilities

  • Editorial and content development: Writes clear, concise and engaging content. Supports other business areas in writing impactful and engaging content that effectively describes and promotes our internal programs and initiatives.
  • Quality assurance: Ensures communication messaging and materials are high quality, accurate, in the correct format and style and reflect the agency's values and priorities.
  • Channel management: Uses appropriate tools and channels to maximise the agency's internal communications effectiveness and ensures consistent messaging, branding, imagery and identity.
  • Best practice: Contributes to appropriate governance and guidelines. Promotes the importance of accessibility, readability and other Australian Government writing standards, ensuring the agency meets these standards.
  • Positive working relationships: Builds and maintains strong relationships with internal stakeholders.
  • Reporting: Measures the effectiveness of internal communication channels with the goal of continuously improving internal communications to reach and engage employees.
  • Continuous improvement: Works with the broader communication and ICT teams to explore/recommend new channels, technologies and process improvement.

Knowledge, skills and attributes

  • Excellent attention to detail, proofreading and editing skills (strong grammar and spelling) including experience in translating complex information into plain English, particularly in the digital space.
  • Excellent communication skills, including the ability to develop productive working relationships.
  • Expertise in digital skills, including data analysis and online communication platforms, along with a proven track record of quickly adapting to new software and programs.
  • Demonstrated initiative in identifying and resolving problems or complex issues and working collaboratively to develop solutions.
  • Demonstrated ability to meet deadlines while balancing competing tasks and priorities.
  • Understanding of and demonstrated application of the Australian Government Style Manual, readability and accessibility standards.
  • Self-motivated, persuasive, priority-driven and collaborative.
  • Ability to work independently and as part of a team.
  • Demonstrated business acumen and sound judgment.

Essential Requirements

  • Minimum of 2-4 years' work experience in a communications, marketing or related field.
  • Tertiary qualifications in communications, marketing or related field would be highly regarded.
  • A security clearance (NV1) or the ability to obtain one.
  • Must be an Australian citizen at the time of application.
  • The strong preference is for this role to be based in Canberra so applicants may need to be willing to relocate.

Commitment to Diversity & Inclusion

At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQI community and people with disability.

Contact Officer: Rachael Jeffrey,

Contact Officer Phone: 02 51266087,

Contact Officer Email: rachael.jeffrey@afp.gov.au

Applications Close: 11:59pm (AEDT) 02/04/2025

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