Data Center IT Support Engineer, Data Centre Operations
4 weeks ago
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers, servers, storage, networking, power, and cooling equipment to ensure continuous access to our customers' innovations. We work on challenging problems with thousands of variables impacting the supply chain and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help deliver the highest standards for safety and security while providing significant capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Responsibilities- Maintain a high level of system (Server/Network) reliability by prioritizing and resolving trouble tickets efficiently
- Share knowledge and follow best practices in Data Center Operations
- Participate in and deliver on high impact projects
- Contribute to and improve operational efficiency
- This role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely
- 24/7 shift coverage is required and includes 12 hour rotating shifts. This may change based on the future needs of the business
- Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle
Diverse experiences. AWS values diverse experiences. If you do not meet all qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, don't let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate; customers range from startups to Global 500 companies relying on our robust products and services.
Inclusive Team CultureWe foster a culture of inclusion with employee-led affinity groups and ongoing events that celebrate diversity.
Mentorship & Career GrowthWe offer knowledge-sharing, mentorship, and career-advancing resources to help you develop as a professional.
Work/Life BalanceFlexible work hours and arrangements are part of our culture to support work-life harmony.
Basic Qualifications- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application or hiring process, visit amazon.jobs accommodations for more information.
Company - Amazon Corporate Services Pty Ltd
Job ID: A3079304
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