Membership Services Representative

Jobtype: **Casual**Location: **Perth - Southern Suburbs and Fremantle**Category: **Sales** ### Job Description**Zap Fitness 24/7** is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our people are passionate about health and fitness, energetic, love what they do, and are committed to helping our team and our members succeedWe are currently seeking a **Membership Services Representative**to join our thriving **Busselton Zap Club**.**This is a part-time role, of 27 hours per week.**Reporting to the State Performance Manager, the **Membership Services Representative** is responsible for driving an exceptional member experience and building key stakeholder relationships with members. The roles' accountability includes driving member growth and sales, care and retention, and various other customer service and administrative duties as required. This role requires someone who is able to provide high-end premium service at all times.**The right candidate will have:*** Demonstrated experience and success in a fast-paced premium customer service role* Interest and passion for health and fitness* Intermediate computer skills* Excellent oral and written communication and presentation skills* Ability to perform in an autonomous environment* Be available to work Saturdays and some days during the week* Previous sales experience is **desirable****What we offer:*** Hourly rate PLUS commission and a fun working environment* FREE gym membership to be able to practice what you preach* **Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards*** Access to career opportunituies with Asia Pacific's largest diversified fitness groupElevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content**Apply Now**Please submit a resume and cover letter outlining your experience and achievements today**Our Commitment to Diversity and Inclusion:**At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.### LocationThe easiest way to use the Job Search is to enter one or more words as Keywords and the Job Search will find jobs with any of your keywords in the skills, position title or location. However, the job search has more advanced searching capabilities that allows you to include, exclude or even match words together.A keyword is any word you wish to pinpoint in your search. It may be a skill you have, a company you wish to work for, or the name of a particular project you want to look for.#### Spaces and Case SensitiveLeave one space only between words and do not include commas (**,**). The search field is not case sensitive. **Example:** *Account Management*#### Intelligent Alias MatchingThis technology looks for and matches all commonly used/abbreviated terminology to ensure you get the maximum results to your search. **Example:** *Accounts Receivable*, the search will look for accounts *rec* and *acct rec*#### Include a "Key" WordTo include a word in your search, place a plus sign (**+**) directly in front of the word you wish to include. Do not leave a space between the plus sign and the word. F. **Example:** *Accounts +Management*#### Exclude a "Key" WordTo exclude a word from your search, place a minus (**-**) sign directly in front of the word you wish to exclude. Do not leave a space between the minus sign and the Please place all exclude "KEY" words at the end of your list **Example:** *Accounts -Management*#### Match Words that must Appear TogetherTo search for two words together, place double quotes (**" "**) around the words. **Example:** *"Accounts Clerk"*
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