Product Manager

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Join to apply for the Product Manager /Category Manager role at The Body Shop

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The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.

Purpose Of Role

The Body Shop Australia's small but mighty Marketing & Product team is seeking a Category Manager. Reporting to the Senior Product Manager, you will be responsible for the strategic plan, management, pricing and performance of the product portfolio within Australia at The Body Shop. Every decision is guided by customer insight, grounded in data, and aligned to our brand values. This is a hands-on position suited to a technically strong and detail-oriented individual who thrives in a dynamic, fast-paced environment. You'll bring a proactive approach to continuous improvement and enjoy contributing to the broader success of a collaborative, entrepreneurial team.

Key Responsibilities

• Supports the business to deliver sales and event plans that optimise traffic, conversion, margin and loyalty
• Managing the product portfolio for Australia, across bricks-and-mortar stores, online and wholesale customers, including the deletion and optimisation of the product assortment
• Contribute to the development and implementation of category strategies and plans, aligning them with overall business objectives.
• Track and analyse sales data, profitability, and customer feedback identifying areas for improvement and growth.
• Determining core, new product and promotional pricing enhancing profitability and market competitiveness
• Plan, price and forecast for NPD, collaborating with Marketing colleagues and DTC stakeholders to develop launch and event plans that support the long-term strategic goals of the business
• Work cross-functionally with key stakeholders including across DTC, Finance, and Supply Chain
• In liaison with Supply Chain, manage excess, discontinued and obsolete inventory, formulating actions plans to address with maximum ROI
• Work closely with Retail and Ecomm (DTC) to trade the business, and track product and category performance to budget and expectations
  
  

About You

You are a proactive and detail-oriented retail professional with a strong technical foundation in category managenent, merchandise planning or buying and have a collaborative mindset. You thrive in a fast-paced, entrepreneurial environment and are comfortable balancing operational responsibilities with strategic initiatives. Your ability to build relationships across the business and act with integrity makes you a trusted partner within the organization. You have a growth mindset and enjoy being part of change, particularly when it comes to adopting and refining new systems. We're currently in the process of migrating from SAP S/4HANA to Microsoft Dynamics 365 Business Central, so adaptability and a proactive approach to continuous improvement will be key.

Qualifications & Experience

• Essential: 3+ years in category management, merchandise planning or buying role, in a retail environment.
• Essential: Strong analytical abilities with extensive excel experience and knowledge of retail financials, including prior forecasting experience (at a product level)
• Desired: Tertiary qualification in Business or associated discipline
• Ability to manage multiple tasks and meet deadlines through prioritisation
• Proactive and team player with exceptional problem-solving skills
• Commercial acumen combined with exceptional communication skills and ability to influence stakeholders
  
  

What's On Offer

• Base salary + super + bonus potential
• Employee discount
• Hybrid working: 3 days working from our Australian Support Office at Chadstone Shopping Centre on Monday, Tuesday and Thursdays with remaining days WFH
  
  

At The Body Shop Australia, we're more than a beauty brand — we're a purpose-led business committed to ethical beauty and positive change.

Note to agencies: The Body Shop does not accept any unsolicited calls or resumes from head hunters, executive recruiters, or other staffing or recruitment agencies. Please do not submit or forward any resumes, CVs or profiles to the The Body Shop careers portal, nor to any The Body Shop personnel. The Body Shop will not pay any fees relating to unsolicited resumes.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing and Sales
• IndustriesRetail

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