Field Service Representative

2 weeks ago


Perth, Western Australia Solar Turbines Full time

Career Area: Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Solar Turbines is a world leader in providing energy solutions for businesses in 100+ countries. Whether we are powering Cities, Hospitals and Industries, Solar Turbines and the Solar Turbines Service Team are global leaders in delivering safe, clean, reliable, and sustainable energy to all corners of the globe. Join the dedicated and committed team at Solar Turbines and shape the future, developing tomorrow's energy solutions today.

With 95 years of history, Solar Turbines, a Caterpillar Company, provides a rewarding career placing people's safety and values first whilst inspiring innovation in tomorrow's energy. Our foundation is our people. We value individual contributions and emphasize safety in all aspects of our business. When you join the Solar Turbines team, you become part of the family, comprised of a diverse, dedicated, and multi-talented workforce of more than 8,000 employees worldwide.

Position Objective

Solar Turbines is looking for a Field Service Representative (Gas Turbines) to join our Perth-based team. This position serves as a technical focal point at customer sites primarily across WA and NT, dealing with a variety of field assignments ranging from troubleshooting, commissioning projects, service and maintenance inspections, equipment removal, and installation of Solar Turbines' range of turbo-machinery products (Gas Turbines, Compressor Sets, Generator sets) used predominantly in the Oil & Gas and Power Generation industries.

Job Duties/Responsibilities may include, but are not limited to:

  1. Understand and comply with Solar Turbines' and customer HSSE policies and procedures. Participate by attending general safety and toolbox safety meetings and completing all required safety training. Ensure compliance with the work permit system.
  2. Ensure customer expectations are met or exceeded. Ensure all maintenance activities are carried out in accordance with company policy, manufacturers' recommendations, and industry best practices.
  3. Proactively recognize electrical/mechanical abnormalities and potential safety problems.
  4. Provide detailed, highly technical, and comprehensive reports to various stakeholders; management, engineering, and operations.
  5. Utilize sound judgment when analyzing problems, with little or no supervision to solve these in a timely and cost-effective manner. Be aware of procedures and options for identifying sources of information and technical advice. Have sufficient product knowledge to repair and adjust minor mechanical/electrical components/systems and be capable of reading applicable drawings and technical manuals.
  6. Work individually or with assigned FSRs on preventive/corrective maintenance. Assist in a technical manner with customer operations and maintenance crews.
  7. Conduct/oversee maintenance services or installation support to ensure they are carried out in line with Solar Engineering specifications, manufacturing recommendations, and in a safe manner in accordance with HSSE policies and procedures.

Required Qualifications and Skills:

  1. Preferred Mechanical/Electrical/Instrumentation trade qualification, with a minimum of 3 years industry experience OR degree-qualified Engineer in the following disciplines: Mechanical, Electrical or Controls with industry experience.
  2. Strong hands-on technical knowledge with rotating equipment and PLC systems (including either Mechanical or Instrument/Electrical aspect(s)).
  3. Sound technical report writing skills.
  4. Strong customer focus and customer service skills.
  5. Good communication skills both oral and written.
  6. Computer literate (MS Office experience).
  7. Ability to work autonomously or actively participate in a team environment.

The following criteria will also be highly regarded:

  1. Gas Turbine, Power Generation and Gas Compression experience.
  2. Oil and Gas industry experience.
  3. Allen Bradley PLC experience.
  4. Dry gas seal experience.
  5. Controls/instrumentation/electrical knowledge.
  6. High integrity and a high level of self-confidence.
  7. Ability to work independently in demanding environments and communicate in a professional manner.

Posting Dates: February 7, 2025 - March 30, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

#J-18808-Ljbffr

  • Perth, Western Australia Sandvik Group Full time

    We're seeking highly motivated individuals to join our Field Service team as Field Service Representatives. In this role, you'll be responsible for providing exceptional customer service and support for our mining and construction clients.You'll work on-site with our customers, conducting routine maintenance and repairs on their equipment. Your key...


  • Perth, Western Australia Caterpillar Brazil Full time

    Field Service Representative (Gas Turbines) Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more...


  • Perth, Western Australia Hitachi Construction Machinery Co., Ltd. Full time

    Job Description: As a Technical Field Service Representative for Hitachi Construction Machinery Co., Ltd., you will be responsible for providing technical support and maintenance services for mining equipment across Western Australia. This role involves traveling to various mine sites to assist customers with technical issues and develop solutions tailored...


  • Perth, Western Australia Caterpillar Full time

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...


  • Perth, Western Australia Caterpillar Full time

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...


  • Perth, Western Australia Creative Activation Full time

    About Us:Creative Activation is a leading provider of retail marketing solutions, with two market-leading brands: Creative Activation and Clemenger Field Marketing. We deliver unparalleled sales growth for our clients through a range of services including merchandising, sales teams, brand promoters, store trainers, mystery shopping, and auditing.We are an...


  • Perth, Western Australia Colgate-Palmolive Full time

    The Field Sales Representative role at Colgate-Palmolive involves building and maintaining strong relationships with customers in your territory. Your primary goal will be to increase sales and grow market share.About the RoleThis territory-based role requires a confident communicator with excellent relationship-building skills. You will work closely with an...


  • Perth, Western Australia Mondelez España Galletas Production SLU Full time

    We're looking for an enthusiastic and motivated individual to join our team as a Field Sales Representative. As a key member of our sales team, you will be responsible for building strong relationships with our customers and ensuring our products are presented at their best.About the RoleIn this Casual (No Fixed Hours) Field Sales role, you will be working...


  • Perth, Western Australia FieldCore Full time

    About FieldCoreFieldCore is a purpose-built global energy company that includes Power, Wind, and Electrification businesses. We are supported by our accelerator businesses of Advanced Research, Consulting Services, and Financial Services.We have over 80,000 employees across 100+ countries around the world. Our Gas Power business engineers advanced, efficient...


  • Perth, Western Australia Anchor Foods Full time

    This range is provided by Anchor Foods. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$70,000.00/yr - A$73,000.00/yrField Sales Representative (North of River)This is an exciting opportunity for a dynamic, experienced FMCG sales person with strong relationship skills, to join our Sales...


  • Perth, Western Australia ROSEN Group Full time

    The ROSEN Group is a leading global provider of cutting-edge solutions in all areas of the integrity process chain. Our company has grown rapidly since its beginnings as a one-man business in 1981, and today we operate in over 110 countries with a team of over 4,000 highly qualified employees.Job OverviewWe are seeking a Field Service Technician to join our...


  • Perth, Western Australia Mayo Hardware Pty Ltd Full time

    Add expected salary to your profile for insightsMayo Hardware is recognised as a key supplier to the retail, trade, and commercial markets. We hold a market leading position in the safety, security, decorative and outdoor lifestyle categories distributing product throughout Australia, New Zealand, and selected export markets. As a market leader in our key...


  • Perth, Western Australia Mayo Hardware Pty Ltd Full time

    Add expected salary to your profile for insightsMayo Hardware is recognised as a key supplier to the retail, trade, and commercial markets. We hold a market leading position in the safety, security, decorative and outdoor lifestyle categories distributing product throughout Australia, New Zealand, and selected export markets. As a market leader in our key...


  • Perth, Western Australia Service Stream Group Full time

    Key Responsibilities:As a Water Meter Reader, your key responsibilities will include:Accurately reading allocated meter routesUpholding safety standards and representing our clients professionallyMeeting targets and deadlinesWorking collaboratively with other team membersRegularly communicating with office support teamsIn addition to these key...


  • Perth, Western Australia Creative Activation Full time

    About the Opportunity:We are excited to offer a Part-Time Territory Specialist role at Creative Activation, representing BOSE in consumer electronic retailers and driving product sales.This is a fantastic opportunity to work with a market leader in the consumer electronic space, enjoy a great salary package, including car allowance, and receive comprehensive...


  • Perth, Western Australia ROSEN Group Full time

    Field Service TechnicianLocation: Apply nowROSEN is a leading privately-owned company that was established as a one-man business in 1981. Over the last 40 years, ROSEN has grown rapidly and is today a worldwide technology group that operates in more than 120 countries with over 4000 employees.We are looking for a Field Service Technician responsible for...


  • Perth, Western Australia ROSEN Group Full time

    Field Service TechnicianLocation: Apply nowROSEN is a leading privately-owned company that was established as a one-man business in 1981. Over the last 40 years, ROSEN has grown rapidly and is today a worldwide technology group that operates in more than 120 countries with over 4000 employees.We are looking for a Field Service Technician responsible for...


  • Perth, Western Australia Google Full time

    Field Sales Representative, Google CloudLocation: Perth WA, Australia; Melbourne VIC, AustraliaAdvancedExperience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.Minimum Qualifications:Bachelor's degree or equivalent practical experience.10 years of experience with quota-carrying cloud or...


  • Perth, Western Australia Rentokil Pest Control South Africa Full time

    We are seeking a highly organised and efficient Customer Service Representative to join our internal residential sales team in Perth.This is a full-time role based in our office, where you will be an important member of the Sales team reporting directly to the Customer Service Manager.Your key responsibilities will include:Action inbound calls and emails...


  • Perth, Western Australia StudentUniverse Full time

    Job Title: Customer Service RepresentativeOverview:At StudentUniverse, we are dedicated to providing exceptional customer experiences. As a key member of our team, you will play a vital role in delivering outstanding service and support to our customers.Key Responsibilities:Customer Interaction: Develop strong relationships with customers through active...