Team Leader, Complex Permissioning and Case Assessment
4 weeks ago
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 7765
About the Role
Reporting to the Manager, Complex Cases and Complaints, this role is responsible for the management and assessment of complex accreditation across a multimodal environment within the Commercial Passenger Vehicle Industry, Bus, Driving Instructor and Maritime sectors.
As Team Leader, Complex Permission and Case Assessment, you will be working in a fast-paced team environment, managing multiple tasks and competing priorities. You will be responsible for leading a team of senior officers in the processing of complex accreditations and escalated assessments pertaining to criminal, misconduct and medical matters. The role requires formal writing skills in a legal, policy or regulatory setting, with the ability to write clear, well-reasoned decisions based on legislation and regulatory frameworks.
As Team Leader, Complex Permission and Case Assessment, you will drive the success of delivering KPI's and quality frameworks by fostering a focused and safe work environment.
The successful candidate will possess excellent attention to detail that is complemented by advanced policy or formal writing skills.
You will possess strong people management skills that drives high performance and outcomes in a fast-paced environment whilst managing competing priorities.
Previous experience dealing with criminal, misconduct, regulatory or disciplinary proceedings is highly desirable with the ability to write well-reasoned decisions that are fair, balanced and well considered.
If you are someone who enjoys working in a dynamic regulatory environment and is committed to achieving outcomes that prioritise safety and fairness, we want to hear from you.
Qualifications
Tertiary qualifications in law, public policy, or a related field will be highly regarded.
Further Information
For a confidential discussion, please contact John Mutton, Senior Manager, Complex Cases and Complaints on mobile 0437 855 276.
It is an inherent requirement of this position that the employee is ready, willing, and able to perform work outside their ordinary place of residence, including at ST Vic workplaces.
Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check.
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.
What we offer you?
ST Vic is committed to building a culture of flexible work arrangements, providing professional development programs and supporting ways of working that help employees balance work and life. We welcome applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+.
A Workplace committed to safety and wellbeing
ST Vic is committed to providing a safe and healthy workplace for all its people, including contractors and visitors. We have a strong focus on initiating wellness events for our people to foster a sense of enjoyment and positive mental health. In some instances, ST Vic also offers flexible working arrangements.
Diversity and Inclusion
ST Vic's broad diversity program enables us to attract, recruit, retain and develop a diverse workforce to foster greater innovation, greater customer connection and increased wellbeing and satisfaction.
Learning and Development
We want you to grow, develop and learn with us ST Vic provides you with access to a range of internal and external learning and development opportunities to support your performance in your role and further your career aspirations.
How to Apply
Please click the 'Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter of no more than 1 page in length addressing your skills, experience and interest in the position.
Applications close at midnight 9 July 2025
Applications close Wednesday 9 July 2025 at 11.59pm#J-18808-Ljbffr
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Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeLocation: Melbourne - CBD and Inner Metro suburbsReference: 7765About the RoleReporting to the Manager, Complex Cases and Complaints, this role is responsible for the management and assessment of complex accreditation across a multimodal environment within the Commercial Passenger Vehicle Industry, Bus, Driving Instructor and Maritime sectors.As Team Leader,...
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