People & Culture Advisor

4 weeks ago

Sydney, New South Wales, Australia Challenger Services Group Full time
Overview

Join to apply for the People & Culture Advisor role at Challenger Services Group. This full-time role is based in our Surry Hills office and supports our national workforce across recruitment, onboarding, employee relations, performance management, and compliance. You'll be the go-to for managers and employees, providing expert guidance, resolving issues, and helping foster a positive, productive workplace culture. Reporting to the General Manager of People & Culture, you'll contribute to strategic initiatives while ensuring day-to-day P&C operations run smoothly and compliantly.

Key Responsibilities
  • Employee Relations – Provide advice and support on performance, conduct, grievances and workplace issues.
  • Award Interpretation – Apply modern awards accurately across payroll and employment matters.
  • Recruitment & Onboarding – Support end-to-end employee life cycle activities and ensure engaging onboarding experiences.
  • HR Compliance – Ensure policies, procedures, and employment practices meet legal and regulatory standards.
  • Return to Work – Manage and support return to work processes for employees. This may depend on your Workers' Compensation experience.
  • Workforce Reporting – Assist with P&C metrics, turnover analysis, and workforce planning data.
  • Policy & Process Improvement – Contribute to the development and refinement of P&C policies and systems.
  • Manager Support – Coach and guide leaders on people management, team development, and engagement strategies.
  • Culture & Engagement – Help drive initiatives that foster inclusion, recognition, and employee wellbeing.
What We're Looking For
  • Qualifications – Degree in HRM, Business, or a related field (or working toward).
  • Experience – 5+ years in generalist P&C roles, ideally in service-based or multi-site organisations with exposure to both blue- and white-collar industries.
  • Knowledge – Solid understanding of Australian employment law, Fair Work Act, and award interpretation.
  • Communication – Strong interpersonal skills with the ability to build trust and influence across all levels.
  • Problem Solver – Practical, solutions-focused approach with sound judgment and attention to detail.
  • Tech Savvy – Comfortable using HRIS platforms, Excel, and digital tools to streamline processes.
  • Team Player – Collaborative mindset with a genuine passion for people and culture.
Who We Are

Challenger Services Group is a premier national provider of essential service solutions—including cleaning, security, hospitality, government, aged care, and education. Operating across all states and territories, we're committed to excellence, safety, sustainability, and long-term partnerships. Our culture emphasises career growth, leadership development, and a shared dedication to collaboration, integrity, and innovation. We're proud champions of First Nations employment and cultural safety, welcoming Aboriginal and Torres Strait Islander candidates to apply.

Ready to make your mark?

To learn more about our business, visit us at . Challenger Services Group is an equal opportunity employer, committed to fostering diversity and inclusion.

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