Education Support Officer

2 days ago

Sydney, New South Wales, Australia NSW Health Full time

Gain experience working with key health sector stakeholders.

Develop valuable skills in project coordination and administration.

Contribute to impactful educational initiatives and training programs.

Coordinate training, liaise with key stakeholders, manage projects and reports, and ensure smooth operations. Join us and make an impact. Apply Now

Employment Type: Permanent Part Time
Position Classification: Health Manager Level 1
Remuneration: $48.58 - $56.65 per hour
Hours Per Week: 24
Location: Westmead Hospital

Where you'll be working:
The role is based at Westmead Hospital, part of a $1 billion project transforming the Westmead Precinct into a leading health, education, and research hub.

  • Westmead Precinct is one of Australia's largest healthcare hubs.
  • Strong research connections with Western Sydney University and University of Sydney.
  • Focus on clinical innovation and translational research.
  • Convenient location near Parramatta with new tram and train access.
  • Dynamic growth area with ongoing infrastructure and housing development.

What you'll be doing:
The Education Support Officer (ESO) plays a key role in coordinating education sessions, liaising with stakeholders, and providing essential administrative support. This role ensures smooth communication and effective operations across various teams while supporting project management and evaluations.

  • Coordinating timetables for training and education sessions.
  • Liaising with the Ministry of Health, telemedicine services, and stakeholders.
  • Assisting in policy brief writing and media strategy development.
  • Managing administrative tasks, including diary management and report preparation.
  • Ensuring efficient workflows and maintaining confidentiality standards.

How to Apply:
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

  • Demonstrated experience to organise, prioritise and manage workflow and movements working under limited direction and guidance within specific timeframes.
  • High level oral, written and interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.
  • Demonstrated ability to identify issues of relevance, sensitivity and confidentiality, to interpret complex information and advice and use discretion in knowing when to escalate matters of importance and/or urgency.
  • Highly developed communication, coaching and facilitation skills with a high level of customer service skills.
  • Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes.
  • Demonstrated excellent computer skills, and proficiency in the use of MS Office suite including Outlook, and digital storage systems (e.g. HPE) together with the ability to learn new software quickly and effectively.
  • Proven experience in supporting senior management and committees, in relation to collation of papers, agendas, minutes and action related matters.
  • Demonstrated experience in exercising initiative and the ability to interpret complex information or procedural guidelines and the ability to work effectively both as part of a team and autonomously.

Requisition ID: REQ525295
Applications Close: 26th March 2025

Need more information?

  • Discover more about the application process.
  • Review the detailed Position Description for insights into role requirements and criteria.
  • Explore the selection process, employment checks, outcomes and notifications.
  • For inquiries about the role, contact Dr. Patricia Ferguson on 02 8890 6012 / 0403 962 707 or patricia.ferguson@health.nsw.gov.au.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit Stepping Up.

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have Australian citizenship or permanent Australian residency.

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