Glue Sales Assistant

Woodgrove Shopping Centre, Shop T070/ High St, Melton VIC 3337, Australia

Posted Wednesday 8 January 2025 at 1:00 pm

Part of the Accent Portfolio of brands, Glue Store is the original 'House of Brands' premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports culture and brands designed to fire up and inspire individual style.

Benefits & Culture

• 40% off Glue Store product | apparel, FW and ACC across brands such as Nike, Thrills, PE Nation, Champion, Tommy
• Access to our Team Member Benefits
• Work with sought-after product alongside passionate team members who strive to excel in the fashion retail industry

The Role & Responsibilities:

Glue Store Sales Assistants are responsible for the following:

Customer Service

• Always making our customers our first priority
• Being there for our customers and giving them 100% of our attention
• Taking a fun & creative approach to selling
• Building friendships with our customers
• Ensuring our customers look and feel their best
• Going above and beyond for our customers
• Making our customers day, whether they buy or not
• Assisting Customers with queries, processing sales, returns and gift vouchers
• Assisting your Department Managers and share your product knowledge with Customers
• Escalating any customer complaints to management
• Thrives on smashing their KPI's

Team Work

• Be part of a team that values themselves and their Team Members
• Builds respect with their team
• Empowers one another to be accountable and own their results
• Has fun while getting the work done with energy and a positive attitude
• Learns from our experiences and celebrates the wins together
• Work under the guidance and support of your Store Manager, alongside team to achieve KPI's and targets
• Ad-hoc tasks as required

To be successful in this role, you will have:

• Someone who thrives on delivering memorable experiences to their Customers
• An energetic go-getter who strives to achieve their targets
• Someone who is accountable and owns their results
• Radiates a positive attitude and is willing to continuously grow and learn
• Team player who not only values themselves but their entire team
• Is willing to step out of their comfort zone and explore the possibilities
• An enthusiastic who is creative and loves having fun
• Someone who makes a conscious effort to make the day of those who surround them
• Loves who Glue Store is and what we stand for
• Previous retail experience is highly regarded
• Affiliation with Accent Group Core values and "Make It Happen" attitude

COVID-19 Candidate & Customer Update: We are committed to the health and safety of our teams, customers & the community. We have implemented a range of new health and safety measures across our stores, offices & warehouse including protective equipment, signage and social distancing procedures. During this time we may conduct our recruitment processes over phone or via digital channels. These measures are designed to slow the spread of COVID-19 and help protect our Communities.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.