Senior Manager, Workplace Operations

1 week ago

Sydney, New South Wales, Australia Okta, Inc. Full time
Senior Manager, Workplace Operations - APJ

Sydney, Australia

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We're building a world where Identity belongs to you.

Position Overview

We seek an experienced Senior Manager of Workplace to lead our operations in the APJ region. This role will lead a team that manages all aspects of workplace operations, physical security, employee health and safety, facilities management, and workplace experience within the region. This role requires a strategic mindset, strong leadership skills, and the ability to drive operational excellence to support the organization's goals and objectives.

Key Responsibilities

  1. Develop and execute workplace operations strategies that align with company goals and support a positive work environment.
  2. Build and lead a high-performing team of workplace operations professionals, fostering a culture of collaboration, innovation, and continuous improvement.
  3. Provide mentorship, guidance, and professional development opportunities.
  4. Establish strong relationships with key stakeholders, including internal teams, external partners, vendors, and property management.
  5. Establish and oversee processes to ensure the execution of facility management activities, including maintenance, security, health and safety, cleaning, space utilization, and workplace experience, to meet the needs of the business and employees.
  6. Partner with cross-functional teams to support office initiatives such as relocations, expansions, and workplace design projects.
  7. Drive sustainability initiatives to promote a green workplace and reduce the environmental impact of operations.
  8. Manage vendor relationships and contracts effectively, ensuring service levels meet company standards and cost efficiencies are achieved.
  9. Develop and manage budgets for workplace operations, identifying opportunities for cost optimization and value creation.
  10. Ensure compliance with health and safety regulations, company policies, and industry best practices.
  11. Act as a primary point of contact for workplace-related matters, resolving issues promptly and effectively.
  12. Establish key performance indicators (KPIs) and metrics to measure the effectiveness of workplace operations, physical security & employee safety, workplace experience, and sustainability initiatives, regularly reporting progress to senior leadership.
  13. This role is expected to be in an office on average 2 days a week.

Qualifications

  1. Bachelor's degree in Business Administration, Facilities Management, or related field.
  2. Minimum of 5 years of experience in facilities management or workplace operations with regional scope.
  3. Extensive experience in workplace operations management, focusing on stakeholder engagement and team leadership.
  4. In-depth knowledge of facilities management, occupational health and safety regulations, and sustainability practices.
  5. Strategic thinker with the ability to develop and execute long-term plans while also addressing immediate needs and challenges.
  6. People Leadership experience, including hiring, coaching, and developing team members.
  7. Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
  8. Exceptional project management and budgeting abilities.
  9. Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
  10. Proficiency in English; proficiency in additional languages spoken in the APJ region is advantageous.
  11. Able to travel domestically and internationally approximately 25% of the time.
  12. Professional certifications in facilities management (e.g., CFM, FMP) are a plus.

What you can look forward to as a Full-Time Okta employee

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.

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