Ocean Freight Customer Success Specialist

5 days ago

Adelaide, South Australia Toll Group Full-time $60,000 - $85,000 Contract

Toll Group is seeking an Ocean Freight Customer Service Representative to act as the primary day‑to‑day interface between Toll Global Forwarding and customers. You will ensure seamless service delivery, meet KPIs, manage expectations, and support profitability and compliance across multiple Australian cities.

This role supports client onboarding, end-to-end shipment processing, and cross‑functional collaboration to drive service excellence and revenue capture.