Relationship Manager, Global Network Banking – Sydney Or Melbourne

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Relationship Manager - Global Network Banking

Location: Surry Hills, New South Wales

Company: Ideagen

Salary: To be discussed at the next stage of the process. Please feel free to reach out with any questions.

About the Role

Ideagen is seeking a proactive Account Manager to nurture and grow relationships within our digital sales division. You will be responsible for managing the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver value through our SaaS solutions. If you are passionate about strategic partnerships and supporting SMEs, we would love to hear from you.

Responsibilities
  • Manage and expand mid-market client relationships, focusing on retention and revenue growth.
  • Oversee the complete sales cycle, including onboarding, upselling, and renewals.
  • Maintain accurate pipeline visibility using Salesforce and HubSpot.
  • Provide tailored SaaS solutions through a consultative, data-driven approach.
  • Identify growth opportunities and structure deals that deliver value.
  • Act as a trusted advisor to clients, ensuring success with Ideagen's products.
  • Stay informed about product updates and industry trends to enhance engagement and adoption.
Skills and Experience
  • Experience leading high-performing account management or customer success teams in B2B SaaS.
  • Understanding of pricing strategies and renewal mechanics.
  • Proven success in upselling strategic services.
  • Ability to engage with senior stakeholders confidently.
  • Data-driven, commercially minded, and capable of cutting through noise.
About Ideagen

Ideagen is a vital behind-the-scenes force ensuring safety and quality in various industries—from aviation to healthcare and food safety. With offices worldwide, including in the US, Australia, Malaysia, and India, we are committed to building a future-ready team. We embrace AI and innovation to work smarter and better. If you are curious, adaptable, and open to leveraging AI, you will thrive at Ideagen.

Next Steps

If your application aligns with the role requirements, our Talent Acquisition team will contact you to guide you through the process. Please inform us of any reasonable adjustments needed to ensure an inclusive application experience. All inquiries will be handled confidentially.

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

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