Mimco - Concession Manager - David Jones Garden City - Wa
3 weeks ago
As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also involve building a team that is empowered to exceed expectations.
Key responsibilities
- Drive a customer-centric culture, creating a warm and meaningful in-store experience.
- Drive sales, profit, and productivity by ensuring the achievement of all key performance indicators set by the business.
- Ensure the team understands all business objectives, with a clear focus on commercial acumen.
- Inspire and empower your team through collaborative leadership, training, and development.
- Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
- Embodies our key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality.
Attributes you possess
- A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
- Proven experience managing a fast-paced retail, hospitality, or similar business.
- Ability to manage budgets, interpret financial reports, and generate efficient rosters.
- Experience managing the performance, productivity, training, and development of a large team.
- Operational excellence, experience with stock control and visual merchandising.
- Ability to build strong relationships with stakeholders across the business.
Why work for us
- A competitive remuneration package, including incentives.
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products. Further offers and discounts are available at David Jones.
- Excellent career progression involving regular training and on-the-job development.
- A genuine, open, and high-performing culture.
- Opportunity to participate in our Corporate Social Responsibility program by supporting community partnerships.
About us
Mimco is an Australian accessories brand that creates distinctive, on-trend collections defined by iconic design, unexpected details, and sustainable thinking. We empower individuals to create their own personal style.
Quality and individuality are at the heart of everything we do. It doesn't matter who you are, how old you are, or what your style is—if you love to express your personal style, Mimco is for you. Our ability to embody these principles through numerous collections over 25 years has made us an iconic brand at home and abroad.
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