Assistant Store Manager

3 days ago

Hervey Bay, Australia Early Settler Full time

Introduction:

Who are we?

Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There's no place like home and, no matter what your style, we've got something to make yours even more comfy and beautiful.

Why Join Us?

Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.

This is how we get the best of we with the best of me

To support our most important asset, YOU, we provide you with:

  • Amazing team member discounts on our fabulous products
  • Holistic Wellbeing programs to support you to be your best self
  • Career Development Opportunities
  • Fun, Supportive and collaborative team environment

Description:

What is the Role?

We are looking for a passionate and dynamic Assistant Store Manager to join our Hervey Bay store working 5 days Sunday to Thursday roster

You'll play a pivotal role in:
  • Leading and coaching a team of passionate retail professionals
  • Driving sales performance and customer service excellence
  • Embedding operational consistency across your region
  • Supporting a people-first culture aligned to our core values

We're not just hiring for a job — we're looking for a true leader who's ready to influence and support the future of our stores.

The Assistant Store Manager role is a dynamic retail leadership position where your retail expertise and leadership capability will be pivotal in supporting our Store Manager drive store performance, foster customer centric culture and uplift team capability, all whilst living our Early Settler Values

Key Responsibilities:
  • Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
  • Work with our customers to make their vision for their home a reality - Savvy with the details and can provide styling solutions and recommendations, upsell and cross-sell ascertaining customer needs
  • Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service
  • Support with day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members
  • Support in developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance

Skills and Experiences:

Who are we looking for?

With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands-on approach to everything you do - and you are ready to take the next step into retail leadership
  • 2-3+ years experience in retail sales with a proven track record of achieving targets
  • Strong commercial acumen and a results-driven mindset that turns strategies into success stories
  • Ability to coach, guide and motivate teams to deliver exceptional customer service
  • Resourceful with a can-do attitude and ability to solve problems and provide solutions
  • Able to balance customer care, team development and administrative tasks
  • A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus
  • Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.
  • As we are a furniture store, we need someone who can undertake lifting and work in a physical environment.
  • Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.

We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.
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