Liability and Dispute Specialist
1 week ago
We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.
About the teamColes Group Insurance protects our team members, customers, and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps Coles Group achieve its business outcomes.
About the roleLooking to use your experience across many facets of workers compensation? This role provides strategic advice and management of disputes to ensure compliance against regulatory requirements and quality decision making throughout the course of the claim.
An exciting opportunity exists for a highly motivated and proactive Liability and Dispute Specialist to join our self-insurance team. Reporting to the Liability & Compliance Manager, you will work across three main functions:
- Technical advice and Decision sign off in line with the WIRC Act and Worksafe Victoria guidelines.
- Represent Coles TeamCover at the Workplace Injury Commission.
- Manage a portfolio of Impairment benefit claims.
Drive reduction in liabilities and protect the reputation of Coles through taking accountability for complex claims by:
- Maintaining knowledge of workers compensation legislation, regulatory framework, issue resolution processes, court cases and ensuring all actions remain compliant.
- Assisting in determining liability on complex claims both initial and ongoing.
- Representing Coles at Arbitration and conciliation to ensure pragmatic outcomes considering Team Member impact, commercial result, and reputation protection.
- Conducting internal claim reviews with the claims team to increase their capability in making liability decisions and resolving disputes.
Prior experience as a Technical Manager or Dispute Resolution Officer will hold you in good stead for this role. Impairment benefit experience is not a pre-requisite, however a willingness to undertake training in this area is recommended. Significant experience in managing claims in workers compensation is essential, specifically in delivering strong outcomes with difficult claims. In addition, you'll have:
- Minimum 4-5 Years' experience in Victorian Workers Compensation legislation.
- Significant experience in stakeholder management.
- Experience in negotiating Conciliation matters.
- Highly effective interpersonal and communication capabilities.
- Ability to manage multiple priorities to meet agreed deadlines.
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hot deals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au.
Job ID: 150858
Employment Type: Full time
#J-18808-Ljbffr-
Liability Claim Management Specialist
6 days ago
Melbourne, Victoria, Australia DWF Law LLP Full timeCompany OverviewProclaim, now part of the DWF Group, is a specialist claim manager providing innovative outsourced claim management services across all lines of general insurance.About the RoleWe are seeking an experienced Liability Claims Manager to join our team at DWF Law LLP. This role involves working closely with a successful team of Liability Claims...
-
dispute resolution specialist
2 weeks ago
Melbourne, Victoria, Australia Randstad Full timeYour New CompanyThis is an exciting opportunity to join a not-for-profit financial services organisation based in the CBD. This organisation is promoted for the level of independent support they provide to consumers and small businesses, they are passionate about finding solutions and are currently looking for multiple Dispute Specialists to join their...
-
disputes resolution specialist
2 weeks ago
Melbourne, Victoria, Australia Randstad Full time6 Month Contract Position - WHV's are welcome to applyThis is your opportunity to join a Global Insurance company with a great team culture and state of the art facilitiesAs a Disputes Resolution Specialist, your main responsibility will be to resolve internal and external customer disputes, following established procedures, rules and guidelines. This role...
-
Dispute Mediation Specialist
1 day ago
Melbourne, Victoria, Australia Randstad Full timeWe are looking for a skilled Dispute Mediation Specialist to join our team at Randstad. In this role, you will be responsible for resolving internal and external customer disputes, following established procedures and guidelines.Company OverviewOur company offers a collaborative and dynamic work environment that promotes growth and development. We value our...
-
Public Liability Claims Advisor
6 days ago
Melbourne, Victoria, Australia DWF Law LLP Full timeAbout UsDWF Law LLP is a leading law firm with a reputation for delivering high-quality legal services. Our specialist claim management business, Proclaim, provides innovative outsourced claim management services across all lines of general insurance.About the RoleWe are seeking an experienced Liability Claims Manager to join our team at DWF Law LLP. In this...
-
Dispute Resolution Specialist
1 day ago
Melbourne, Victoria, Australia Lawsquared Full timeJob DescriptionWe are seeking a dynamic and experienced Commercial Litigation Expert to join our Disputes + Litigation team. As a key member of our team, you will be responsible for working closely with our cluster coordinator to grow and enhance our practice group.You will work collaboratively with all members of the Disputes + Litigation team, as well as...
-
Dispute Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia Allianz Popular SL. Full timeAt Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening-up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility for balance and the support you need. We know that flexible work...
-
Dispute Resolution Specialist
3 days ago
Melbourne, Victoria, Australia Lawsquared Full timeAbout the Company: Founded in 2016, Law Squared is a forward-thinking law firm that prioritizes transparency, strategic control, and client success. We work exclusively on an upfront, fixed-fee model, ensuring that our clients receive expert advice without unnecessary expenses.Job Description: As a Disputes + Litigation Lawyer at Law Squared, you will play a...
-
Liability Claims Consultant
2 weeks ago
Melbourne, Victoria, Australia Arthur J. Gallagher & Co. (AJG) Full timeIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Liability Claims Consultant
7 days ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Liability Claims Consultant
6 days ago
Melbourne, Victoria, Australia Gallagher Full timeIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Dispute Resolution Specialist
1 day ago
Melbourne, Victoria, Australia Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full timeCompany Overview\Baker McKenzie is a global law firm with operations in Australia since 1964. We pride ourselves on leading pay and a great culture.\The Role\We are currently looking for a lawyer with 2-3 years' experience in commercial litigation to join our Dispute Resolution Practice Group in Melbourne.\About Us\Baker McKenzie's Dispute Resolution Group...
-
Dispute Resolution Specialist
2 days ago
Melbourne, Victoria, Australia Transurban Full timeJob DescriptionThis role is ideal for someone with a curious mind and transferrable skills and experiences. You'll work collaboratively with our team to provide strategic legal advice and ensure the Group's objectives are met.Your Key ResponsibilitiesProvide strategic legal advice on the prevention and management of claims and disputesAssist with strategic...
-
Melbourne, Victoria, Australia Tideri Jobbörse Full timeLawyer – Medical Insurance, General Liability and Institutional Abuse K&L Gates' complex commercial litigation and disputes practice has tremendous capabilities and is well-equipped to take on the most complex and difficult engagements anywhere, anytime around the globe. Our dispute resolution lawyers are recognised as being some of the foremost...
-
Litigation and Dispute Resolution Specialist
4 days ago
Melbourne, Victoria, Australia B&M Global Services Manila Full timeAbout B&M Global Services ManilaWe are a leading global law firm with a reputation for excellence in the provision of legal services to clients across various industries.We are currently seeking an experienced Litigation and Dispute Resolution Specialist to join our team in Melbourne. The ideal candidate will have 2-4 years of experience in commercial...
-
Dispute Resolution Specialist
7 days ago
Melbourne, Victoria, Australia HESTA Super Full timeAbout the RoleWe are seeking a skilled Dispute Resolution Representative to join our team at HESTA Super. As a key member of our Member Care function, you will be responsible for ensuring the fair and timely resolution of complaints, in accordance with Fund and regulatory requirements.Key Responsibilities:Manage your own caseload of external dispute...
-
Litigation & Disputes - Senior Associate
2 weeks ago
Melbourne, Victoria, Australia Rothfield Legal Recruitment Full time1 week ago Be among the first 25 applicants Direct message the job poster from Rothfield Legal Recruitment Director@Rothfield Legal Recruitment | Legal Recruiting Specialist 20+ years of experience recruiting lawyers for law firms and organisations… About Us My client is a boutique Melbourne law firm with a strong and proud history spanning more than 5...
-
Complex Dispute Resolution Specialist
1 day ago
Melbourne, Victoria, Australia Agnew O'Brien Full timeWe are looking for a skilled and motivated lawyer to join our Insurance Litigation team. As a Senior Associate, you will be responsible for handling complex disputes and providing strategic advice to clients.The Job DescriptionHandling disputes across various types of insurance, including general, life, professional indemnity, and financial lines.Defending...
-
Commercial Dispute Resolution Specialist
7 days ago
Melbourne, Victoria, Australia Transurban Full timeAs a leading provider of urban mobility solutions, Transurban is seeking a highly skilled and experienced Senior Legal Counsel to join its Commercial Resolution & Disputes Legal team. This is an exciting opportunity for a talented lawyer to contribute to the development of the company's commercial strategy and play a key role in managing legal risks.The...
-
Insolvency and Disputes Attorney
4 days ago
Melbourne City Centre, Victoria, Australia Tardis Group Full timeRole Overview">Tardis Group is seeking a highly motivated lawyer with 2-3 years PAE in dispute resolution, insolvency, or financial services to join our team as a Business Recovery Specialist.Key Responsibilities">Assist senior team members with loan and security reviews, advising on enforcement and regulatory issues.Prepare default notices, demands, and...
