Deployment and Integration Trainer

2 weeks ago

Sydney, New South Wales, Australia Site 2020 Full time

Site 2020 Inc has an immediate opening for a Deployment and Integration Specialist. In this role, you will support our local traffic control partners in your area, as well as travel to other areas of the country and Canada, roughly every second week to provide onsite training to new and existing clients.

Responsibilities

· Train Traffic Controllers on this disruptive and lifesaving technology

· Field customer service calls

· Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client

· Create strong client relationships and be their first point of contact for all product related issues

· Translate training requirements into each client and monitor them during the duration of the training

· Assess training effectiveness to ensure incorporation of taught skills and techniques into the client's employees work behavior

· Periodically evaluate past trainees to ensure product knowledge is current

· Periodically preform mechanical repairs to units

· Be involved in projects outside of the realm of training

Requirements and skills

· Be somewhat mechanically inclined

· Proven experience in conducting training classes

· Sound decision making and organizational skills

· Ability to travel 50%-75%

· Valid passport (international travel)

· Traffic Control Experience is an asset but not required

Job Type: Full-time

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
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